A company is looking for a Senior Customer Success Manager to foster relationships with SaaS customers and drive platform adoption.
Key ResponsibilitiesExceed retention targets by delivering exceptional service and facilitating platform adoptionDevelop comprehensive account plans to understand customer objectives and identify growth opportunitiesCollaborate with cross-functional teams to enhance customer experience and champion the voice of the customerRequired Qualifications5+ years of experience in customer-facing rolesProven success in increasing net retention and expanding business within Enterprise organizationsExperience in Enterprise Client Success roles, preferably in influencer marketing or related fieldsStrong analytical abilities and data-driven decision-making skillsHigh level of organizational skills and ability to work autonomously with minimal supervision
Senior Manager Customer Success
A company is looking for a Senior Manager, Strategic Customer Success. ...
Senior Customer Success Manager
As a Customer Success Manager, you will join our New Energy team, which is a fast-paced, results-oriented, hands-on group focusing on delivering end-to-end business and technical solutions to AutoGrid’s customers and partners. Successful Customer Success Managers (CSM) have a solid understanding of ...
Principal Customer Success Program Manager
A company is looking for a Principal Customer Success Program Manager. ...
Senior Specialist Customer Success, SMC
This includes working with teams that maintain our most strategic senior level customer relationships while also scaling impact by identifying and operationalizing opportunities to outsource execution of repetitive tasks via Customer Success Workflows. Snap’s Customer Success team is focused on scal...
Account Manager, Energy Efficiency (Customer Success - Remote)
As an Account Manager/Customer Success Associate, you will be a key player in ensuring a seamless and positive experience for our customers. Account Manager, Energy Efficiency (Customer Success). Bidgely carries over seventeen energy patents, and brings a passion for AI to utilities serving over twe...
Customer Success Manager
As a Customer Success Manager (CSM), you'll report to our Manager of Customer Success and manage the success and net retention of your portfolio of customers. You will combine technology expertise, business acumen and passion for customer success to promote our customers' and company's expected outc...
Majors Customer Success Manager
Serve as the primary point of contact and advocate for a book of customers, building solid relationships, and understanding how Glean can help your customers achieve specific business objectives. Provide training and cover all adoption levers with all customers, coaching each customer on how to leve...
Senior Customer Program Manager
As a Customer Program Manager, you will assume responsibility for ensuring the timely delivery of these spacecraft engines, keeping us on track to advance the next generation of propulsion technology while working closely with our valued customers. As a Customer Program Manager for the Spacecraft En...
Enterprise Customer Success Manager
Leverage templates to create a consistent customer journey, iterate on templates as you learn from each customer experience helping the entire team mature. Provide training and cover all adoption levers with all customers, coaching each customer on how to leverage Glean’s suite of products best. Pro...
Senior Customer Success Operations Manager
Customer Success Operations Manager to design and implement impactful customer journey maps and digital first programs aimed at enhancing the customer experience and increasing the value of NVIDIA’s Gen AI products and solutions. Lead and implement prioritized, digital-first initiatives such as larg...