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Parts Expert

Parts Expert

All Open PositionsSavage, MN, US
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Job Description

Job Description

Description :

We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry.

Why join the Transwest Team?

  • Exceptional Leadership
  • Beautiful, Updated & Clean Environment
  • Competitive PTO & Benefits Packages
  • Company Training
  • Opportunities for Advancement
  • Quick & Efficient Interview Process

We offer a full benefits package for eligible employees including :

  • Medical, Dental, and Vision Insurance
  • Life (Voluntary and Employer Paid) and Disability Insurance
  • 401(K) with company match beginning with your first contribution.
  • HSA and / or FSA
  • Paid Time Off, Sick Time, and Company Paid Holidays
  • Employee Car Discount Program

    • Essential Duties & Responsibilities :

  • Drive parts sales.
  • Answer incoming calls.
  • Follow-up on orders.
  • Respond to customer inquiries.
  • Provide information and updates.
  • Record departmental data and make suggestions for improvement.
  • Document customer quality issues and make suggestions for improvement.
  • Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc.
  • Maintain familiarity with all inventory products and merchandising programs and ordering systems.
  • Provide troubleshooting support and service.
  • Process orders in a timely and accurate manner.
  • Set an example of professionalism and positivity.
  • Maintain an orderly and safe working environment.
  • Additional duties as assigned.

    • Requirements :

    Work Environment & Physical Abilities :

  • Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
  • This position may require standing, balancing, bending or stooping for prolonged periods of time.
  • This position requires corrected vision and hearing within normal range.
  • This position requires the ability to work under stressful conditions or irregular hours.

    • Required Education, Experience, Knowledge & Skills :

  • High school diploma or equivalent.
  • Valid driver's license and MVR in good standing.
  • Excellent written and verbal communication skills.
  • Multitasking Skills
  • Customer Service Skills
  • Conflict Resolution Skills
  • Detail Oriented
  • Quick Thinking
  • Emotional Intelligence
  • Computer Efficiency
  • Ability to work any shift if needed.
  • Ability to successfully complete a general abilities assessment.
  • Ability to pass a post-offer background check, physical and drug screen.

    • Preferred Education, Experience, Knowledge & Skills :

  • Previous experience in a similar role.
  • Knowledge of diesel engines, gas engines, drive train and suspension.
  • Heavy and medium duty truck industry experience.

    • Job Details :

  • Bonus Eligibility : Yes
  • Reports To : Parts Manager
  • Shift : (Monday - Friday) (Flexible Hours)
  • Closing Date : Open Until Filled
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    Parts • Savage, MN, US