Location : Hollywood, Florida
Hollywood, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.
An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary :
Assists patients with menu selections and meal service based on the physician-ordered diet parameters.
Responsibilities :
Ensures that patient meal process is completed in accordance with time expectations.
Helps patients to make menu selections that comply with their dietary requirements and restrictions.
Receives and responds to phone calls regarding patient and guest meal orders. Maintains and documents food preferences, diet orders and food allergies.
Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions.
Assists with patient / guest satisfaction initiatives. Resolves, refers, and / or reports service quality issues as appropriate.
Collaborates with assigned nursing units to enhance the patient experience.
Competencies :
ACCOUNTABILITY, ACCURACY - FOOD SERVICE, CUSTOMER SERVICE, HAND HYGIENE, KITCHEN SANITATION - STAFF, MEAL DELIVERY, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements :
High School Diploma or Equivalent (Required)
Additional Job Information :
Complexity of Work : Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.Required Work Experience : One (1) year customer service related experience.
Working Conditions and Physical Requirements :
- Bending and Stooping 60%
- Climbing 20%
- Keyboard Entry 60%
- Kneeling 20%
- Lifting / Carrying Patients 35 Pounds or Greater 0%
- Lifting or Carrying 0 - 25 lbs Non-Patient 60%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient 40%
- Lifting or Carrying >
75 lbs Non-Patient 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient 60%
- Pushing or Pulling 26 - 75 lbs Non-Patient 40%
- Pushing or Pulling >
75 lbs Non-Patient 0%
- Reaching 60%
- Repetitive Movement Foot / Leg 0%
- Repetitive Movement Hand / Arm 60%
- Running 0%
- Sitting 40%
- Squatting 0%
- Standing 60%
- Walking 60%
- Audible Speech 60%
- Hearing Acuity 60%
- Smelling Acuity 60%
- Taste Discrimination 60%
- Depth Perception 60%
- Distinguish Color 60%
- Seeing - Far 60%
- Seeing - Near 60%
- Bio hazardous Waste 60%
- Biological Hazards - Respiratory 60%
- Biological Hazards - Skin or Ingestion 60%
- Blood and / or Bodily Fluids 60%
- Communicable Diseases and / or Pathogens 60%
- Asbestos 0%
- Cytotoxic Chemicals 0%
- Dust 40%
- Gas / Vapors / Fumes 40%
- Hazardous Chemicals 40%
- Hazardous Medication 0%
- Latex 0%
- Computer Monitor 60%
- Domestic Animals 20%
- Extreme Heat / Cold 40%
- Fire Risk 40%
- Hazardous Noise 0%
- Heating Devices 40%
- Hypoxia 0%
- Laser / High Intensity Lights 0%
- Magnetic Fields 0%
- Moving Mechanical Parts 60%
- Needles / Sharp Objects 40%
- Potential Electric Shock 40%
- Potential for Physical Assault 0%
- Radiation 0%
- Sudden Decompression During Flights 0%
- Unprotected Heights 0%
- Wet or Slippery Surfaces 60%
Shift : Days
Days
Disclaimer : This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.
It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers).
You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]
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