Strategic Partnerships, Senior Manager New Atlanta

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Workday Title : Partner GTM, Senior Manager

Desk Title : Senior Manager, Partner GTM

Location : Atlanta

About PagerDuty

PagerDuty is a leading digital operations platform that empowers teams to detect and resolve incidents faster, reduce downtime, and improve customer experience.

We help organizations across various industries transform their digital operations and build resilience.

Job Overview

In this role, the Senior Manager of Partner GTM for our Enterprise Sales Segment will be responsible for driving partner GTM activities in our most strategic accounts with our most strategic partners.

Key Responsibilities

• Partner Strategy : Work with first and second line sales and CSG leaders to build, implement and drive a partner GTM strategy specific to the Strategic Account segment.
• Go-to-Market Collaboration : Collaborate with Partner Development teams to action partner sales plays, offerings, and industry solutions to the field sales and CSG teams.
• Partner Engagement : Identify, establish, and nurture key relationships at every level of a strategic partner organization.
• Relationship Management : Build and maintain strong relationships with key stakeholders within partner organizations, ensuring alignment of objectives and mutual success.
• Sales Enablement : Work closely with the sales team to develop and deliver training, tools, and resources to ensure effective GTM motion with partners.
• Market Intelligence : Stay informed about industry trends, evolving partner capabilities, regulatory changes, and shifts in the competitive landscape to identify opportunities and risks.
• Performance Reporting & Stakeholder Cadences : Provide effective and timely internal and external communication and coordination of PagerDuty's performance against the partnership’s stated goals and initiatives, including progress to goal, program / initiative effectiveness, and investment strategies.

Conduct regular cadence between partner and PagerDuty stakeholders (Partner Development, Sales, CSG partner).

Event Participation : Represent PagerDuty at public sector events, conferences, and industry forums to promote our solutions and expand our network.

Basic Qualifications

• 5+ Years Experience : Supporting Strategic Enterprise sales organizations in a Partner Sales role in a Business Development or Ecosystem Sales for a GSI or large RSI.
• Industry Knowledge : Deep understanding of contemporary partnering models, methodologies, and GTM approaches, as well as the benefits and relative value of various routes to market.

Working knowledge of basic contracting, technical documentation, and marketing techniques. Understanding of offering creation, marketing, lead generation, and professional services organization key performance indicators.

• Relationship Building : Proven ability to build and maintain positive, trusting, working relationships with key internal and external stakeholders while delivering results in a highly complex, matrixed global organization.
• Strategic Thinking : High degree of natural curiosity. Strong strategic planning and analytical skills, with the ability to develop and execute comprehensive partnership strategies.

High tolerance for ambiguity with the ability to execute in a changing environment and get work done.

• Communication Skills : Excellent verbal and written communication skills, with the ability to influence and engage senior executives.
• Leadership & Collaboration : Proven ability to build, collaborate, lead, and execute strategy in a cross-functional environment.

Significant experience working with sales, marketing, product, and legal teams.

Willingness to Travel : as needed.

The base salary range for this position is 126,000 - 193,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.

Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies, and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.

Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace.

We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products, and foster an inclusive and empathetic work culture.

• Champion the Customer Put users first to design great products and experiences.
• Run Together Build strong teams that amplify our impact on users.
• Take the Lead Disrupt and invent to be the first choice for users.
• Ack + Own Take ownership and action to deliver more efficiently to users.
• Bring Your Self Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones.

As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Learn more, including country-specific offerings, on our benefits site.

Your package may include :

• Comprehensive benefits package from day one.
• Generous paid vacation time.
• Paid holidays and sick leave.
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small coverage crew, is asked to take a much-needed break to truly disconnect and recharge.
• Paid volunteer time off - 20 hours per year.
• Mental wellness programs.
• Eligibility may vary by role, region, and tenure.

About PagerDuty

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation.

Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

More than half of the Fortune 500 and more than two-thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom, and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top-rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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