Program Manager

RAPP Dallas is looking for a Program Manager to join our award-winning Program Management team.

WHO WE ARE :

We are RAPP - world leaders in activating growth with precision and empathy at scale.

As aglobal, next-generation precision marketing agencywe leveragedata, creativity, technology, and empathyto foster client growth.

We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT :

At RAPP, our fearless superconnectors help tocreate value from personal brand experiences by focusing on three key areas : connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients.

Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE :

As Program Manager, you drive the initiation, coordination, implementation, execution, and completion of specific projects and tasks.

As a well-connected collaborator, you ensure consistency with company strategy, client requirements, commitments, and project goals (on-time, on-budget, on-scope and on-quality).

You know how to develop project timelines and track progress in close collaboration with cross-functional teams; track and report on progress against schedules and scope;

and ensure the team adheres to process. You're the master of the execution and process from project initiation to delivery.

Ideally, you have experience managing the internal workflow for CRM and email development projects, collaborating with creative and technical teams, partnering with your account manager counterpart, and identifying any potential risks ahead of time.

You're creative, solution-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES :

• Manage and track simultaneous projects liaising with all departments from intake through delivery, ensuring accuracy, quality, and process adherence throughout the project lifecycle.
• Communicate and report on project status via relevant platforms, channels, and meetings.
• Understand scope of client request and implications. Able to translate requests into deliverables, assumptions, and timelines.
• Develop project estimates, timelines, resource allocations for project initiation.
• Coordinate project plan redirection as required through keen prioritization skills.
• Mitigate risk throughout process and collaborate with cross-functional teams to solution and problem-solve as issues arise.

Escalates as necessary to ensure integrity of client expectations and internal capabilities.

• Support and grow client and partner relationships through organization, process knowledge, and client-facing communication skills.
• Provide project metrics at project close-out for reporting and scope tracking deliverables.
• Lead effective and efficient meetings through preparation, clear direction, and detailed meeting agenda.
• Is a champion of the agency process and quality work.

REQUIRED SKILLS :

• Bachelor's Degree
• 3-5 years Project Management experience
• Entry-level agency experience preferred
• Email / Direct Mail experience preferred
• Application of the practical aspects of project management, techniques and tools
• Proven track record and experience in people collaboration
• Proven track record in issue identification and resolution
• Proficient in key software : Microsoft Office tools, Adobe Workfront or similar project management software
• Technical aptitude / understanding of the principles and components of HTML development and testing
• Must have strong written and verbal communication skills

Our Hybrid Work Model :

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees.

As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health / vision / dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits.

For more information regarding Omnicom benefits, please visit www.omnicombenefits.com . A reasonable estimate of the salary for this role, at the time of posting, is $55,000 - $72,000.

This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to : skill set, experience and training, certifications;

etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO / Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status."

NOTE : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.