Human Resources Manager

Overview : ConGlobal is the industry-leading provider of intermodal rail terminal

services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record.

Different perspectives help us all to achieve more. Our mission is deeply inclusive : to take care of each other, our customers, and our business.

No matter what level, role, or function, each of us contributes to building a culture where everybody belongs so we can bring our best selves to work.

We’re currently seeking a Human Resources Manager to join our ConGlobal team! The Human Resources Manager is the primary internal point of contact for operational leaders.

They will function as a collaborative Human Resources (HR) partner to operational leadership. They will play a crucial role in supporting organizational goals and help drive business strategy.

The ideal candidate will be in Fort Worth, TX or Chicago, IL and will follow a hybrid work schedule both in-office and from home.

While travel is not a regular occurrence for this role, the incumbent must be willing to travel based on business needs.

Responsibilities : Develops strategic relationships with operational leadership to serve as a valuable partner within the organization.

Understands business needs and evaluates ways in which they can assist leaders in achieving their KPIs.

Serve as the primary point of contact for employee relations issues, providing guidance and support to managers and employees.

Investigate employee concerns (ie. internal complaints, hotline complaints) in a non-biased, fair manner. Must be willing to provide recommendations to leadership on how to address the concerns while maintaining a culture of respect.

Ensure compliance with company policies and procedures, as well as relevant employment laws and regulations.

Partners with HR leadership and legal to institute best practices that ensure compliance with any applicable law.

Provide coaching and support to managers on performance management including goal setting, performance check-ins, performance improvement plans and disciplinary action.

Support stakeholders to ensure the best possible candidate is selected, ultimately helping to reduce turnover.

Supports succession planning and assessment of internal organizational talent.

Assess training needs within the organization and support development of tools to increase employee skillset.

Acts as a liaison between operations, safety, and the training team to work towards the goal of zero harm .

Reviews HR process and policy for improvement opportunities; plans, receives appropriate approvals, and executes those improvement ideas.

Implements employee engagement initiatives with the goal of reducing workforce turnover.

Partner with internal HR team members to ensure departmental alignment.

Independently manages ad hoc HR projects and day-to-day tasks.

Other tasks as assigned.

Qualifications : Education and Experience :

At least five years of progressive Human Resources experience required.

Bachelor’s degree in human resources, Business Administration, Industrial Psychology, or related field, or equivalent combination of education and experience.

SHRM or PHR certification preferred.

Human resources experience with both union and non-union workforce, as well as multi-state HR support.

Ability to communicate with all levels of management and company personnel.

Strong knowledge of employee relations procedures and applicable law.

Understanding of skills necessary to consult with operational leadership and empower their success.

Experience managing full range of HR projects and initiatives while striving for results.