Triage Nurse (MN, ND, WI)- Fri5pm-Mon8am

Job Description

Job Description

Work from Home! Every 4th Weekend (Friday 5PM-Monday 8AM)

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Position Summary

The Triage Nurse works remotely responding to phone calls from team members seeking medical information and / or direction regarding medical attention in conjunction to the resident’s care and / or care plan. Triage nurse complies with federal and state laws and regulations as well as Company’s policies and procedures. The triage nurse leads by example, and champions communication, customer service experience and commitment to the collaborative team model.

Responsibilities

• Reviews and acknowledges daily triage reports sent by communities
• Responds to telephone calls from clinical team members, assesses and guides clinical team members on proper response to resident care
• Ensures that all response / return phone calls are executed timely and appropriately
• Documents reason, response and outcome for each phone call
• Provides guidance to team members on triage support procedures
• Maintains confidentiality of all resident information adhering to HIPAA laws and Company standards.
• Communicates and interacts with residents, families and team members in a kind, respectful and effective way
• Promptly communicates triage call information to each community to ensure the nurse can follow up appropriately.
• Satisfies education needs through learning management system, and other resources

Qualifications

Team Member Benefits & Perks

New Perspective is an Equal Opportunity Employer.

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