Job Overview :
We are seeking a detail-oriented and proactive Assistant manager to join our team. The ideal candidate will provide exceptional management skills, administrative support and problem-solving capabilities that meet company goals.
Job Responsibilities and Duties :
- Ensuring operations run smoothly daily. This includes promoting positive patient experiences, reviews, team members job satisfaction, workplace efficiency, shorter wait times, and completion of tasks.
- Troubleshooting problems such as non-working equipment, patient complaints, inefficiencies, workplace conflicts, and other items that may disrupt operations.
- Assistance in managing patient dashboards such as zocdoc, patient pop, and healthix.
- Working with various departments on improvement initiatives.
- Assisting with inventory management
- Promoting a harmonious team culture that aligns with the mission.
- Assisting and supporting the Health Services manager
- Other duties as assigned
Pay : $40,000-60,000 Annual
Benefits :
- Paid time off
- 401(k)
- Holiday Pay
- Commuter benefits
- Opportunities for advancement
- Training and development
Location : East Williamsburg, Brooklyn
Schedule :
- Monday to Friday
- Day Shift
Qualifications and experience :
- Bachelor's / master’s degree preferred
- Experience working in a healthcare setting (required)
- Experience Managing more than 20 employees
- Experience with E-Clinical Works
- Ability to reliably commute to our office 5 days a week (Required)
- Supervisor experience : 2 years (required)
- Ability to make effective administrative / procedural decisions and recommendations
- Working knowledge of medical billing and insurance protocols
- Excellent customer service and leader skills
- Knowledge of patient care protocols, procedures, regulations and standards
- Thorough understanding of medical front office operations including reception / registration, scheduling, determination of eligibility, prior authorizations, and collection of copays / outstanding patient balances
- Understanding of fiscal management principles and procedures
- Organization and attention to detail
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