What you’ll need to succeed as a Customer Service Representative at XPO
Minimum qualifications :
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications :
- Transportation experience
- Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more :
- Pay starts at $21.16
- Full health insurance benefits on day one
- Life and disability insurance
- Earn up to 13 days PTO over your first year (if applicable)
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
What you’ll do on a typical day :
- Communicate and coordinate with terminal and shop locations about commercial invoicing
- Answer and direct phone calls and / or video calls during set work hours
- Recognize and resolve documentation errors
- Perform general clerical duties as assigned, including filing, data entry and billing
- Review billing statements for accuracy and process for payment
- Resolve invoice matching issues within the AP system
Customer Service Representatives are required to :
Walk and / or stand for extended periods in a climate-controlled office environment
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.
If you’re looking for a growth opportunity, join us at XPO.
Immediate Openings - Remote Customer Service Representative - 19 plus Hourly
Strong passion for and commitment to exceptional customer service. Remote Customer Support Specialist - Start at $19+/hr, No Degree Required. Are you driven by a desire to help others and solve problems efficiently? We are seeking enthusiastic individuals to join our team as Remote Customer Support ...
Sales Associate - Customer Service Representative
We are actively searching for the ideal person to join our Customer Service Team. If that sounds like you, apply today at our Las Vegas, NV store! This customer service oriented position will pay $14. As a representative of the store, you'll enthusiastically welcome customers (in person and on p...
Customer Service Representative/Sales
Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times. CUSTOMER SERVICE REPRESENTATIVE OBJECTIVE:. If you’re customer focused, passionate about service and customer sa...
Customer Service Representative - TurboTax (WFH)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - Insurance Agent Team Member
Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Are you outgoing and customer-focused...
Customer Service Representative - TurboTax
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
Looking for a career change? Join Staffmark and start your journey as a Customer Service Representative at Freedom Forever in Las Vegas, NV. Provide exceptional customer service. ...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
We are seeking to hire bright and self-motivated individuals for our Customer Service team. You’ll be responsible for answering live, face-to-face video calls from parking customers across the US. We respond to questions or issues regarding parking services. Familiarity with each parking customer an...
Bilingual Portuguese Inbound Customer Service Representative
The Inbound Consumer Finance Representative – BL Portuguese is responsible for responding to owner inquiries regarding the financial status of their accounts as well as take payments on accounts while providing excellent customer service and answering 70% of calls within 60 seconds. Two years custom...