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Wax Specialist

European Wax Center
Boston, MA, US
Full-time

Position Summary

As a Wax Specialist at European Wax Center, you play a crucial role in delivering exceptional waxing services to our valued guests.

Your expertise, professionalism, and commitment to excellence will contribute to creating a positive and confidence-boosting experience.

This Team Member Must uphold the Artemis Wax Core Values :

  • We are Team Players
  • We Play to Win
  • We Bring the Energy
  • We are Committed

Responsibilities : Essential Job Functions

  • Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
  • Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
  • Educate guests on European Wax Center product line to enhance their overall experience and
  • results.
  • Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
  • Maintain Wax Specialist Key Performance Indicators (KPI) according to brand standard.
  • Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
  • Train and role model the expected behaviors and processes put forward by European Wax Center.

Education / Experience / Qualifications

  • Valid state Esthetician or Cosmetology license.
  • Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.
  • Strong attention to detail, ensuring precise and efficient waxing services. Self-motivated and process focused.
  • Ability to adapt to varying guest preferences and comfort levels. Outstanding communication skills.
  • Knowledge of skincare and waxing products, with the ability to recommend products based on individual guest needs.
  • Commitment to maintaining a clean and organized work environment.
  • Adherence to all state sanitation and licensing requirements.

Work Environment

  • Must be able to work effectively in stressful environments, communicate with others and accept constructive feedback from direct supervisors.
  • Must be able to adapt to change in activity frequently as the business requires.
  • Most work performed indoors. Temperature is moderate and controlled.
  • Must be able to stand or sit at a desk for up to hours per day. Standing, walking, and sitting are
  • required. Length of time at these tasks varies from day to day.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to lift up to 50 lbs. occasionally
  • Talking and hearing occur continuously in the process of communicating with clients, co-workers, and management.

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around :

  • Our proprietary Comfort Wax®
  • Private waxing suites
  • A crisp, clean environment
  • And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

30+ days ago
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