Student Services Specialist Sr Academic Advisor

Student Services Specialist Sr Academic Advisor

Job ID : 320384

Location : Scottsdale Community College

Full / Part Time : Full Time

Regular / Temporary : Regular

Hiring Salary Range

$20.23 - $26.30 / per hour

Grade

Work Schedule

Monday - Friday, 8am - 5pm

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa :

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Campus Statement

Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land.

As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community.

We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success.

We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies.

At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences.

• SCC Wins the 2022 Sterling Award
• MCCCD Fast Facts

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options :

20 paid observed holidays

Arizona State Retirement System (ASRS ) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)

Paid vacation, sick, and personal time

Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)

Annual professional development growth funding

Tuition reimbursement for employees and dependents

Flexible work schedules

Maricopa Employee Health & Wellness Program :

Sight-On-Site Eye Care Services

Diabetes Empowerment Education Program

Mobile On-site Mammography Screenings

Employee Assistance Program (EAP)

Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more

Pre-Retirement Events

Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).

10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

The Student Services Specialist conducts student reception and intake for the Center, including assessing students' needs and providing information on services and processes.

This position provides academic and career advisement for new, continuing, and prospective students. Academic advisement includes providing information on admissions, registration, program and degree requirements, education plans, and information on MCCCD policies and procedures.

Career advisement includes providing career information and career assessments, and making referrals to other student services based on the students' needs.

The Student Services Specialist also manages a wide variety of information sources such as web sites, printed material, and email, to maintain current knowledge of advising policies.

This position facilitates group advising including presentation of information and registration.

To best serve the students, department, and college, this position requires a physical presence on campus.

Please read the "How to Apply" section to avoid incomplete application materials.

Essential Functions

60% - Conducts student reception and intake for the Center including assessing student's needs and

providing information on services and processes. Directs students on the proper steps to take to complete

processes. Makes referrals to other student services. Signs students in to meet with an advisor and provides

customer service to students.

20% - Advises students on academic requirements, education, and career planning.

20% - Answers the department phone line and replies to phone messages. Provides advisement to students

via the phone. Takes advisor call back requests and routes to advisors. Monitors the schedule of the front

desk and makes adjustments to ensure coverage and consistent service.

Minimum Qualifications

Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. A Bachelor's degree

B. Two (2) or more years' experience in student services at a college or university

C. Experience in front line customer service

D. Two (2) or more years' experience in career and / or academic advisement

E. Experience in advisement theory and practice

F. Effective written & communication skills as demonstrated by cover letter and resume

Special Working Conditions

May be required to work evenings and weekends.

May be required to lift or carry up to 25 lbs.

This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college.

This position is scheduled to start August 2024.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications.

All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and / or former supervisors. If references are not provided in the resume upon application, they will be requested at time of interview.

Additional guidance can be found here .

Posting Close Date

Apply on or before August 11, 2024 to be considered.

Posting has been extended to September 9, 2024.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.

Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS HRAM FL.HRS CG SEARCH FL.GBL?

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