IT Account Services Representative

A company is looking for an IT Account Services Representative for a contract-to-hire position in the non-profit / humanitarian industry.

Key Responsibilities

Creating, modifying, and deactivating user accounts in Active Directory and other enterprise systems

Managing group memberships, permissions, and role-based access controls while troubleshooting account-related issues

Maintaining documentation, generating reports for compliance, and identifying opportunities to streamline account management processes

Required Qualifications

2+ years of experience in IT support, identity & access management, or account services

Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)

Hands-on experience with Active Directory and user provisioning

Familiarity with Microsoft 365, ERP systems, and SaaS platforms

Understanding of role-based access control (RBAC) and IAM principles