Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed.
With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning.
It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
A day in the life of a Surgical Scheduling Coordinator at Hackensack Meridian Health includes :
- Schedules procedures based on surgeons active privileges and monitors daily for changes.
- Selects patients from the MPI in Epic to schedule procedure(s) based on the established protocols in collaboration with the surgeon's office.
- Schedule PAT appointments according to the surgery.
- Provides and updates surgeon's office with detailed information by fax or telephone regarding patient's status for surgery.
- Responsible for documentation in the EMR of all special requests from the surgical office that are required for the procedure.
- Notifies and documents other departments and or companies to arrange for specific services required for the procedure.
- Obtains pertinent background and medical history that is appropriate for the procedure to be scheduled.
- Communicates Surgeon's block schedule and updates / manages block releases.
- Makes recommendations to team lead any schedule and block changes to increase scheduling efficiencies.
- Prepares daily OR schedule and confirms all cases for final schedule publication.
- Collaborates with OR leadership regarding surgeon requests.
- Continuously reviews and adjusts OR schedule on a daily basis to ensure maximum utilization.
- Performs the Fax Manager functions according to the procedure.
- Assigned to the OR Charge Desk as scheduled or required with specific tasks to include :
a. Performs administrative tasks to support the daily operations of the Operating Room as directed by Charge Nurse.
b. Manage the Epic snapboard schedule in tandem with the Charge Nurse; noting all changes and updates made to the schedule.
c. Manage and document all case cancellations.
d. Manage and communicate all vendors needed to support surgical cases.
e. Acts as a liaison between OR clinical staff, surgeons, and ancillary departments.
f. Assists in the preparation of unit-based documents and other clerical documentation.
g. Performs environmental rounds to ensure a safe and risk-free environment with follow up on identified issues to completion.
h. Assists when necessary in emergency situations.
- Attends department specific staff training and meetings to keep abreast of changes in the department and medical center.
- Display of cooperative interactions in and outside of the department. Performs a broad range of assignments with efficiency and accuracy and in a positive manner.
- Adheres to HMH's Organizational and Managerial competencies and standards of behavior.
- High School diploma, general equivalency diploma (GED), and / or GED equivalent programs is required.
- Two (2) years in hospital registration and / or scheduling with experience in a medical setting is required.
- Excellent communication and customer service skills required.
- Strong computer skills including proficiency with Microsoft Office or Google Software is required.
- Associates Degree or higher is preferred.
- Knowledge of medical terminology is preferred.
- Familiarity with Epic OpTime preferred.
- Typing (35 wpm is preferred).
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
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