Talent.com
HSPD-12 : Government Badging & Credentialing Specialist - (Jackson, MS -REF1798R) • •

HSPD-12 : Government Badging & Credentialing Specialist - (Jackson, MS -REF1798R) • •

CitizantJackson, Mississippi, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values : Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties and Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
  • Answerphone calls / email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of the provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Perform other job-related duties as assigned.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential.
  • Education :

  • High School diploma, GED certification
  • Clearance Requirement :

  • U.S. citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one
  • Starting salary range :

  • $36,600 - $40,000 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    serp_jobs.job_alerts.create_a_job

    Credentialing Specialist • Jackson, Mississippi, United States

    Job_description.internal_linking.related_jobs
    Provider Relations Specialist

    Provider Relations Specialist

    Morgan White GroupRidgeland, MS, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Provider Relations Specialist reports to the Quality Assurance and Provider Relations Manager in the MWG-Administrators Division. The position a non-exempt, hourly role and is located at 500 Ste...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionGluckstadt, MS, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Ohio Licensed Intervention Specialist

    Ohio Licensed Intervention Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Virtual Intervention Specialist to provide educational support and guidance to students in a remote setting. Key Responsibilities Differentiating instruction and customi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Government Program Analyst

    Government Program Analyst

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Government Program Analyst to support enterprise-scale government partnerships.Key Responsibilities Assist with project planning, monitoring, execution, and communicati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Medicaid Enrollment Specialist

    Medicaid Enrollment Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Medicaid Enrollment Specialist.Key Responsibilities Serve as the primary subject matter expert for Medicaid enrollment, revalidations, and contract maintenance Prepare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    PRN LTAC RN Job in Jackson, Mississippi

    PRN LTAC RN Job in Jackson, Mississippi

    Gifted HealthcareFlora, MS, US
    serp_jobs.job_card.full_time
    Long Term Acute Care RNs (LTAC RNs) provide quality patient care during the patient assessment, intervention, and evaluation process. LTAC RNs collaborate with all members of a patient's healthc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Behavioral Health Clinician

    Licensed Behavioral Health Clinician

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Utilization Review Clinician - Behavioral Health.Key Responsibilities Evaluates member's treatment for mental health and substance abuse to ensure appropriateness of ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Brand Health Accountability Specialist

    Brand Health Accountability Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Brand Health Accountability Specialist.Key Responsibilities Support the day-to-day operations of the Global Quality Assurance Program and Communications Portal system ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Program Specialist III

    Program Specialist III

    Government JobsJackson, MS, US
    serp_jobs.job_card.full_time
    This position will be located in the Jackson MDES State Office, with a significant amount of daily travel throughout the state. The incumbent will be responsible for managing and overseeing the admi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Federal Classification Specialist

    Federal Classification Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Federal Classification Specialist (USSS).Key Responsibilities Evaluate and classify positions in the General Schedule and Wage Grade Update and write position descript...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Lead Government Consultant

    Lead Government Consultant

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Government Consultant to support various government projects.Key Responsibilities Collaborate with public sector clients to design and implement solutions for busi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionMendenhall, Mississippi, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Per Diem / PRN Nurse RN - Home Health

    Per Diem / PRN Nurse RN - Home Health

    AccentCareSatartia, MS, US
    serp_jobs.job_card.full_time
    AccentCare is seeking a per diem / prn nurse RN Home Health for a per diem / prn nursing job in Satartia, Mississippi.Job Description & Requirements. Coverage Area : All of Madison County, Benton...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Arizona Licensed Medical Eligibility Specialist

    Arizona Licensed Medical Eligibility Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Medical Eligibility Specialist ALTCS (AZ / Remote).Key Responsibilities Assess the medical eligibility of individuals applying for the Arizona Long Term Care Services (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Government Asset Specialist (0366)

    Government Asset Specialist (0366)

    Government JobsRaymond, MS, US
    serp_jobs.job_card.full_time
    Youth Services Property Inventory Manager.This position is with the Division of Youth Services - Oakley Youth Development Center in Raymond, MS. This is professional work in the acquisition, account...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Social Services Specialist

    Social Services Specialist

    Mississippi Department of Child Protection ServicesWARREN COUNTY, MS, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    About the Agency The Mississippi Department of Child Protection Services (MDCPS) is committed to protecting and nurturing Mississippi's at-risk children and families.MDCPS offers a variety of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Product Manager I - Government

    Senior Product Manager I - Government

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Product Manager I - Government (Remote USA).Key Responsibilities Oversee Law Enforcement products or features and direct project execution Develop and implement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Emerging Professional Program Associate (STEP) - Irby Utilities

    Emerging Professional Program Associate (STEP) - Irby Utilities

    Sonepar USAJackson, MS, United States
    serp_jobs.job_card.full_time
    As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Alliant - Site Safety and Health Officer (SSHO) - Federal Construction Projects

    Alliant - Site Safety and Health Officer (SSHO) - Federal Construction Projects

    Ergon Construction GroupFlowood, MS, US
    serp_jobs.job_card.full_time
    Job Title : Site Safety and Health Officer (SSHO) – Federal Construction Projects.Federal Market Division Manager.Alliant Construction is a commercial construction company headquartered in Flo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Per Diem Educational Consultant (6-12 Science)

    Per Diem Educational Consultant (6-12 Science)

    Savvas LearningJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    Educational Consultant (Secondary Science).Savvas Learning Company helping to initiate lasting change in districts and schools by delivering core content, intervention and supplemental professional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day