Under general direction, the Visual Communications Assistant assists the Center Manager / Franchise Partner in the administration of daily center operations.
RESPONSIBILITIES
- Answer the phone and direct callers to the appropriate individual.
- Copy and file documents, work orders, estimates, invoices, etc., as needed.
- Assist the sales team as needed (i.e. : by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive shopping calls, etc.).
- Maintain store appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, update in-store merchandising and keeping area neat.
- Assist accounting by printing and calling the aging report customers, printing and mailing statements, making bank runs, and if requested, posting checks.
- Order and manage office supplies; make sure departmental needs are met, that postage meter has postage, copier and FAX machine have paper, etc.
- Assist Visual Communications Expert as needed (i.e. : contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs)
- Serve as a production backup when needed.
- Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member.
Participate in and practice the FASTSIGNS sales mentality of Everybody Sells . Constantly be looking for sales opportunities for the center.
Serve as a backup for answering the phone if the franchise partner, manager and sales / service employees are busy assisting other customers.
Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.
Compensation : $40,000.00 - $100,000.00 per year
Compensation : $40,000.00 - $100,000.00 per year Typically Monday through Friday business hours Fast growing industry Opportunity to work in a variety of roles