Talent.com
Customer Service Manager

Customer Service Manager

VirtualVocationsLansing, Michigan, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Service Manager to lead the delivery functions of their Client Service Group.

Key Responsibilities

Track and problem-solve program deliverables, schedules, and milestones for rebate fulfillment and customer service delivery

Coordinate processing between application intake, processing, batching, incentive fulfillment, and follow-up

Analyze staffing needs and implement process improvements to meet department KPIs

Required Qualifications

4+ years of supervisory experience

3+ years of project / program management experience

2+ years of experience with call center technologies

Intermediate to advanced Microsoft Excel skills

Interest in sustainability and making a meaningful environmental impact

serp_jobs.job_alerts.create_a_job

Customer Service Manager • Lansing, Michigan, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Service Manager (Public Safety Solutions).Key Responsibilities Manage customer service and service delivery within telecommunications and public safety sectors Coordin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager.Key Responsibilities Manage and strengthen relationships with K12 clients, ensuring satisfaction and retention Identify upselling and cross-sell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Onboarding Success Manager

Onboarding Success Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Onboarding Success Manager (APAC).Key Responsibilities Guide and support Customers and Team Members through the onboarding journey Provide documentation and organize ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Digital Client Success Manager

Digital Client Success Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Digital Client Success Manager to drive engagement, retention, and growth within their Build and execute client journey campaigns in HubSpot to enhance onboarding and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Problem Manager

Problem Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Member Services Problem Manager.Key Responsibilities Manage the Problem Management lifecycle in alignment with ITIL best practices Conduct trend analysis to identify a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Licensed Client Service Manager

Licensed Client Service Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Remote Client Service Manager to deliver exceptional customer service and manage client relationships. Key Responsibilities Lead the renewal process to provide high-qual...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Manager.Key Responsibilities Diagnose and resolve implementation issues across SDKs, APIs, and integrations Craft solutions by understanding custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Scaled Customer Success Manager

Scaled Customer Success Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Scaled Customer Success Manager.Key Responsibilities Design and deliver scalable customer success programs for a large portfolio of accounts Leverage AI and automation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Operations Lead

Customer Service Operations Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Operations & Escalation Lead (Contractor).Key Responsibilities Oversee daily operations across service channels and ensure targets are met Act as the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Participant Services Team Manager

Participant Services Team Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Participant Service Team Manager.Key Responsibilities Oversee daily operations of the Customer Service team, ensuring efficiency and high-quality service Provide coach...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Service Operations Integration Manager

Service Operations Integration Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Service Operations Integration Manager.Key Responsibilities Manage and integrate services during mergers and acquisitions, ensuring operational readiness Develop proce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Holt, MI, US
serp_jobs.job_card.full_time
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Network Manager

Service Network Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.temporary
A company is looking for a Service Network Manager for a 6-month contract.Key Responsibilities Identify and recruit Field Service Partners (FSPs) to enhance service delivery Lead the contracting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Service Manager

Service Manager

Morrison Industries LLCMason, MI, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Join Our Team as a Service Manager in Mason!.Are you ready to take your career to the next level?.Morrison Industrial Equipment is seeking a dynamic and resolute Service Manager to join our team at...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Supervisor

Service Supervisor

CintasLansing, MI, US
serp_jobs.job_card.full_time
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager Customer Care Training

Senior Manager Customer Care Training

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
Manager Customer Care Training & Quality.Key Responsibilities : Lead the design and implementation of training programs for Customer Care staff Develop metrics to measure the success of training ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Sales and Customer Service Manager

Sales and Customer Service Manager

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Sales and Customer Service Manager for SaaS Applications.Key Responsibilities Supervise sales engineers for product demos, training, and customer setup Ensure timely a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Success (Audit, Risk & Compliance).Key Responsibilities Lead and develop a team of Customer Success Managers, fostering accountability and cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30