Front Desk Receptionist - Oxon Hill office

Job Description

Job Description

Under the direction of the Office Manager, the Front desk coordinator / Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator / Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication and interpersonal skills. Top candidates would work comfortably under pressure while multi-tasking in a fast-paced environment.

Status : Full Time / Non-Exempt

Supervisory Responsibilities : None

Responsibilities :

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties in relation to providing operational support to the office
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and or Marketing projects for the office
• Provide direct Administrative assistance to the Practice Manager
• Actively speak up and provide patient safety and patient experience recommendations
• Adhere to company-wide policy and procedures.
• Other duties will be assigned and required as office will grow with patient volume

Requirements :

Physical Requirements :