Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work.
The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance.
Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success.
Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities :
- Handle high amounts of incoming calls
- Identify and evaluate customers' needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussion
- Provide accurate, valid and comprehensive information by using the right methods / tools
- Manage complaints, provide proper solutions and options; follow up to secure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Establish and build relationships with our customers
- Go the extra mile to engage customers
Requirements :
- Some proven customer support experience or experience as a client service representative is preferred
- Strong phone administration skills and active listening capabilities
- Ability to work independently and as a member of various teams and committees
- Strong attention to detail
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- Ability to operate in a fast-paced environment
- Ability to work nights & some weekends
- 1pm - 11pm CST, 4 days / week with rotating Saturdays or
- 3pm -11pm CST M-F with rotating Saturdays
Benefits :
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Sick and Safe Time
- Paid Holidays Off
Salary : $30,000-$40,000 / year
Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds.
Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply.
Authorized to work in the US and background check required.
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - TurboTax
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Moen Bi-Lingual (English/Spanish) Customer Service Representative
After over 200 hours of paid virtual training in Moen products you will provide world-class customer service to our consumers. Prior to the completion of training, to ensure you are ready for the role, and to make sure you are ready to assist our customers, you will be paired with a tenured teammate...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Retail Store Customer Service Representative
The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. By delivering an effortless and enjoyable shopping ex...
Customer Service Representative
At least 1 year of sales and customer service experience. As an Outbound Vacation Sales Representative, you will sell mini-vacation packages to our members and guests who are eager to travel once again. Treat every potential customer with professionalism, courtesy, and respect. ...
Now Hiring - Licensed Customer Service / Sales Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, an...