Talent.com
Guest Services Agent, Lodge Kohler

Guest Services Agent, Lodge Kohler

KohlerGreen Bay, WI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Guest Services Agent, Lodge Kohler

Work Mode : Onsite

Location : Green Bay, WI

Responsible for extending a friendly greeting and farewell to guests and members and providing prompt and knowledgeable customer service.

Specific Responsibilities

  • Guest Registration / Departure
  • Prompt, cheerful and proper greeting of guests and / or members.
  • Register guest / member in and out of applicable software system(s).
  • Provide guests with information on the venue and resort.
  • Use guest name frequently.
  • Escort guests to their rooms with luggage.
  • Explain the proper procedure of the door lock system and emergency exits.
  • In the guests room, hang any garments in the closet and explain the room amenities and place any luggage on a luggage rack.
  • Valet guests vehicle if requested or give directions to parking areas for self-park.
  • Upon departure, remove luggage from guests room and bring it to the lobby, (store in storage closet, luggage room if necessary).
  • Retrieve vehicle as requested.
  • Lodge Kohler Only : Provide complementary shuttle service in the Green Bay area.

Informational Services

  • Provide courteous response to special requests.
  • Knowledgeable about property, surrounding area, local attractions and shopping.
  • Responsible for the enforcement of venue policies and procedures.
  • Respond appropriately during emergencies and disturbances (know who to contact, if outside assistance is needed, appropriate documentation, etc).
  • Be knowledgeable of all H&RE Group programs, events and classes and respond to inquiries.
  • Monitor lobby traffic.
  • Adhere to established safety procedures and guidelines.

    • Miscellaneous

  • Assist with venue coverage needs.
  • Maintain a clean work area, including lobby, kitchen, storage closet / cloak room, and exterior building. Maintain furniture arrangement.
  • Perform miscellaneous clerical jobs as assigned.
  • Responsible for all opening and closing procedures when scheduled.
  • Complete special projects as assigned by leaders.
  • Lodge Kohler Only : Arrange and deliver all for-purchase and complementary amenities.

    • Carriage House Responsibilities

  • Proper handling of food items with use of gloves and proper use of knives and kitchen equipment.
  • Proper storage of all food items to temperature and labeled accurately.
  • Set up, maintain, and take down all food services, including continental breakfast, afternoon tea, and evening hors d'oeuvres and beverages.
  • Serve Carriage House guests and be available to arrange any other hotel services.
  • Clean, maintain kitchen pantry, wash dishes, and glassware and dispose of shift garbage.
  • Stock, rotate and organize all daily / weekly orders received.
  • Complete waste tracking sheet accordingly.
  • Communicate the need of additional supplies.

    • Skills / Requirements

  • Must be at least 18 years old.
  • Minimum of a high school diploma or equivalent.
  • Prior experience as a receptionist or in customer service required.
  • Guest Services I : 1-2 years of experience.
  • A friendly, outgoing personality, attention to detail and high degree of accuracy desired.
  • Must have and maintain a valid drivers license.
  • Physical requirements include : walking, standing for extended periods, bending, reaching and frequently lifting up to 50 pounds. Some previous experience in guest services preferred. Work hours will frequently include weekends and holidays and occasionally include overnight shifts.

    • Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $15.25. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidates experience, their education, and the work location.

    Why Work at Kohler Co?

    Kohler Co.s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates development to make that happen. So, we offer ongoing investment in each individuals personal development and the opportunity to collaborate with others across functions and roles at Kohler.

    In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

    About Us

    Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.

    serp_jobs.job_alerts.create_a_job

    Guest Service Agent • Green Bay, WI, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Healthcare Call Center Agent

    Healthcare Call Center Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.job_card.full_time
    A company is looking for a Call Center Agent - Healthcare - Remote US.Key Responsibilities Handle inbound and outbound calls, addressing member inquiries professionally Document all interactions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Reservations Agent

    Reservations Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.job_card.full_time
    A company is looking for a Reservations Agent to provide local expertise and guidance for guests using their reservation system. Key Responsibilities Answer phones in a polite, professional, and t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Guest Service Agent

    Guest Service Agent

    Peachtree GroupGreen Bay, WI, US
    serp_jobs.job_card.full_time
    This position will anticipate guest needs, exceed expectations, and to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Meeting & Events Manager, Lodge Kohler

    Meeting & Events Manager, Lodge Kohler

    KohlerGreen Bay, WI, US
    serp_jobs.job_card.full_time
    Meeting & Events Manager, Lodge Kohler.Location : Onsite Green Bay, WI.Coordinate, sell, and service all group business as well as one day revenue producing group business.Sell the hotel at the bes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Audiologist in Green Bay, WI

    Travel Audiologist in Green Bay, WI

    AlliedTravelCareersGreen Bay, Wisconsin, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified Audiologist in Green Bay, Wisconsin, 54301!. Coast Medical Service is a nationwide travel nursing & allied healthcar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Earn At Least $1225 For Your First 109 Trips, Guaranteed.

    Earn At Least $1225 For Your First 109 Trips, Guaranteed.

    UberSuring, WI, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1225 driving with Uber when you complete your first 109 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDSeymour, WI, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Radiation Therapist - $2,400 per week in Sheboygan, WI

    Travel Radiation Therapist - $2,400 per week in Sheboygan, WI

    AlliedTravelCareersGreen Bay, Wisconsin, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified Radiation Therapist in Sheboygan, Wisconsin, 53081!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Reservations Sales Agent

    Remote Reservations Sales Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for an Area Reservations Sales Agent (Remote).Key Responsibilities Create personalized guest reservations experiences by accurately inputting guest information Respond to gu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionSeymour, WI, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quick Earnings : Earn At Least $1225 For Your First 109 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1225 For Your First 109 Trips, Guaranteed.

    UberLuxemburg, WI, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1225 driving with Uber when you complete your first 109 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Missouri Licensed Call Center Agent

    Missouri Licensed Call Center Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Outbound Call Center Agent.Key Responsibilities Receive in-depth training and be assigned to one of four teams calling on behalf of clients Make 16-24 completed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Utah Outbound Call Center Agent

    Utah Outbound Call Center Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Outbound Call Center Agent.Key Responsibilities Receive in-depth training and be assigned to one of four teams for client calls Make 16-24 completed calls per h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Radiation Therapist - $2,605 per week in Sheboygan, WI

    Travel Radiation Therapist - $2,605 per week in Sheboygan, WI

    AlliedTravelCareersGreen Bay, Wisconsin, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Radiation Therapist in Sheboygan, Wisconsin, 53081!. A facility in Sheboygan, WI is seeking its next amazing Radiation Thera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Radiation Therapist - $1,820 to $1,893 per week in Sheboygan, WI

    Travel Radiation Therapist - $1,820 to $1,893 per week in Sheboygan, WI

    AlliedTravelCareersGreen Bay, Wisconsin, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Radiation Therapist in SHEBOYGAN, Wisconsin, 53081!. Job Description & Requirements.Radiation Therapist - (Rad Ther)...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionColeman, WI, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Scheduling Agent

    Patient Scheduling Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Appointment Scheduling Specialist (U.Key Responsibilities Schedule patient appointments by phone using approved scripts and confirm details Meet daily KPIs for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Requisition Guest Services Clerk

    Requisition Guest Services Clerk

    HGI StoresPulaski, WI, US
    serp_jobs.job_card.full_time +1
    Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques.Apart from respon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Radiation Therapist - $2,668 per week in Sheboygan, WI

    Travel Radiation Therapist - $2,668 per week in Sheboygan, WI

    AlliedTravelCareersGreen Bay, Wisconsin, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified Radiation Therapist in Sheboygan, Wisconsin, 53081!. Coast Medical Service is a nationwide travel nursing & allied h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Customer Service Agent

    Remote Customer Service Agent

    VirtualVocationsAppleton, Wisconsin, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Agent to assist customers with inquiries and problem resolution while maintaining brand standards. Key Responsibilities Answer customer questions and as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30