Job Description
Job Description
Shift Differential : For hours worked 4pm - 12 am ($.50 / hour) or 12am - 8am ($1.00 / hour)
Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay, and much more!
Non-Safety Sensitive
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Job Summary
Provide optimal guest satisfaction by effectively supervising and overseeing assigned venue operations, convention service, bar operations, front-of-the-house (FOH) operations of the Buffet, Lucky’s, Prime Cut, Lounge, Bingo Concessions and Food Arcade.
Essential Job Duties
Supplemental Job Duties
Supervisory Responsibilities
This position will have the authority to : maximize opportunities and resolve problems with employee training; evaluate performance; enforce performance standards; delegate staff scheduling and invoke disciplinary action. This position may have other supervisory authority assigned as necessary through management. This position directly supervises Buffet dining room attendants, Buffet host / cashiers, Lucky’s hosts / cashiers, Lucky’s wait staff, Prime Cuts hosts, Prime Cuts wait staff, banquet servers, bartenders, cocktail servers, bar backs, utility persons. This position has the authority, through proper channels and as approved by the Food & Beverage Manager to procure any supplies needed for the operation of assigned departments.
Physical Requirements / Working Conditions
May be exposed to loud and continual noise levels and a smoke filled environment. Some lifting up to 50 pounds may be required. Must be able to stand / walk for prolonged periods of time. Requires occasional bending, squatting, reaching above shoulder level, balancing, and pushing or pulling equipment. Must wear tread safety shoes and comply with positions dress code.
Minimum Job Qualifications
Knowledge / Education / Work Experiences : Must be at least 21 years of age. Requires a high school diploma or GED. One (1) year food & beverage experience in a large-scale operation. Or an equivalent combination of education and experience. Must have knowledge of food safety and sanitation requirements. Basic computer or point of sale system skills required. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.
Skills / Abilities : Must be able to deal with the general public, customers, Tribal officials and employees with tact and courtesy. Must be able to perform work independently without supervision. Must be able to read, write, understand, interpret and implement policies and procedures. Must be able to handle busy and stressful situations. Must possess poise and tact. Must be flexible with working hours and days off. Must have good organizational and communication skills. Must be able to meet all internal supervisory or higher, training and education requirements.
Preference : Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures.
Restrictions
This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.
Supervisor • Tama, IA, US