Account Manager Lead (Senior Manager, Advertising Account Management)

Position Summary

Interested in this role You can find all the relevant information in the description below.

Walmart Connect enables the connection between supplier brands and retail shoppers at unprecedented scale. As primary stewards of our brand promise, "Save Money.

Live Better," we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us.

This is a unique opportunity to join a small, high-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable - and we have Walmart's sales data to prove it.

Walmart Connect wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline.

Growth in our digital advertising business is key to Walmart's overall growth strategy.

What you'll do

Walmart Connect is seeking an experienced Account Manager Lead to help scale and grow the Account Management organization.

This seasoned leader will be responsible for a key retail vertical, with a growing and developing a team of Account Managers.

The ideal candidate will strategically lead their key retail vertical, while navigating the cross-functional Walmart Omni channels.

The candidate will have extensive client / relationship management background with a strong understanding of cross-network online marketing solutions.

They will also be responsible for leading, coaching and influencing their direct reports and Walmart leadership.

The ideal candidate will have a strong baseline knowledge of how a digital media business operates so they have an understanding of the various interdependencies and hand-offs across the functional teams in order to create and implement large scale strategies across a 500+ organization.

Responsibilities

• Manage a team of Account Managers responsible for managing, delivering, retaining, and upselling advertising revenue.
• Drive efficiency in WMC processes and apply it to scale to greater Account Management organization.
• Develop and implement media planning and strategy playbooks by industry to create ongoing shared learnings and best practices.
• Own the daily functional management, triaging and conflict resolution of issues for your account management team.
• Responsible for partnering with respective Team Leads and Sellers to create cohesive working cadence between the teams.
• Instill strong operational rigor and discipline across the team to ensure standardization and harmonization of workflow across cross-functional teams.
• Attend supplier calls, as needed, to provide leadership coverage.
• Partner with Associate Director and Head of Account Management on ongoing training and learning development for the account management team ranging from industry to soft skills.
• Development of strategic consultants for the vertical, by providing optimization strategies and identifying performance trends.
• Coach and mentor Account Managers on performance goals and ongoing career growth & development.

Qualifications

• 7+ years of experience managing clients and relationships.
• 1-3+ years of management, mentorship, and / or lead responsibilities.
• 3+ years of digital media experience.
• Strong understanding of the advertising technology and data / performance measurement trends.
• Demonstrable success as a leader of change, by achieving operational excellence by optimizing processes and systems.
• Demonstrates strong leadership with the ability to build, train, coach and develop a high performing team.
• Ability to move fast, be bold, and thrive in a dynamic, quickly changing environment.
• Ability to effectively influence and communicate cross-functionally with a strong focus on collaboration.

Benefits & Perks

Beyond a great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

221 RIVER ST, HOBOKEN, NJ 07030, United States of America

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