Distribution Center Outbound Operations Supervisor

Outbound Operations Supervisor

The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. The Outbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.

Responsibilities :

• Supervising and implementing functions of efficient outbound operations by instructing employees how to perform work, monitoring progress and troubleshooting as needed.
• Designing and maintaining organization of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are maintained.
• Consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to picking, sorting and truck load procedures.
• Proactively maintaining awareness of budget planning and enforcing cost-saving initiatives and process improvements.
• Supervising and providing leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
• Working with other DC management to investigate and resolve shipping errors; addressing shipping errors with team to mitigate future issues.
• Scheduling team hours to ensure peak period coverage and efficiency.
• Protecting company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts.
• Responsible for leading efficient and accurate methods of processing outbound orders, cross / docks, stock orders, special orders, UPS, Will Call and any other miscellaneous orders as applicable.
• Identifying opportunities for cost reduction and implementing process improvements to enhance operational efficiency.
• Fostering a culture of engagement and empowerment, mentoring team members, and facilitating problem-solving and decision-making to drive operational success.
• Overseeing the reconciliation of truck loads each night to ensure proper loading of product.
• Responsible for designing and implementing efficient protocols and systems for shuttle truck orders and loading of trucks.
• Ensuring team follows all company and supplier guidelines for factory returns.

Qualifications :

Preferred Qualifications :