Senior Hedge Fund / Client Service Manager

Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund;

from information delivery and regulatory products to fund platforms and tax services. The globally distributed service model has rapidly expanded through a combination of organic growth and more recently bolstered by acquisition.

Service is now delivered by over 10,000+ staff across 50+ offices. The Apex Group administers circa $2.3 trillion in assets, including the investments of some of the largest funds and institutional investors in the world

Senior Hedge Fund / Client Service Manager

The Role & Key Responsibilities :

We are currently hiring at the above levels within the organization. We are looking for highly motivated individuals with a particular focus on attention to detail and service standards.

The principal responsibility for the job is to oversee and assist in the client service of our hedge fund administration clients.

The job will include oversight of the operational work for our clients including coordination with work performed in other locations globally, financial statement and other fund admin reporting, client visits, global projects and client integration management.

• Lead the client relationship management for fund administration hedge Fund clients
• Direct supervision of staff
• US GAAP & IFRS reporting for hedge fund structures
• Assisting in the development of new & existing global client relationships, optimizing service offerings, productivity and profitability
• Production of Financial Statements and supporting investor communications for Clients
• Assist in the management of the NAV preparation and review process for our clients
• Fund accounting and knowledge of investor reporting systems such as Paxus and Geneva, and investor portals including Connect
• Ensuring adherence to documented procedures and policies
• Work on the integration of large fund administration mandates
• Developing and enhancing our fund administration platforms to automate and standardize processes
• Collaborating with operational centers
• Working on ad hoc internal and global projects (as required)
• Ensure all deliverables are met on a timely and accurate basis

Skills Required :

• Approximately 8+ years’ experience
• An understanding of complex fund structures and fund accounting to act as subject matter expert to team
• A high degree of commercial awareness and client service focus
• Prior experience working at a Fund Administrator
• Strong leadership skills and supervisory experience of other professionals
• Excellent organizational and communication skills and the ability to work on own initiative consistently producing accurate and timely work
• Good interpersonal skills to develop working relationships with colleagues, clients, other divisions and professional intermediaries
• A professional accounting qualification a plus
• Demonstrated ability to automate processes leveraging Excel and systems
• Investor Services to US & investor KYC standards
• This is a dynamic position involving a broad variety of responsibilities. We require a candidate who is flexible, fast-thinking, a team player with a collaborative approach but who can also work well on their own initiative.

All applications will be strictly confidential.

Our services focus on

• Fund accounting and financial reporting - Offering exceptional technical accounting and reporting capabilities tailored to the specific needs of structures and clients;
• Governance, management and control - Ensuring statutory duties and governance are undertaken with appropriate diligence;
• Administration of Private Equity structures - Delivering a responsive, client focused administration service.

What you will get in return :

• A high level of visibility within a large organisation on an upwards trajectory
• The ability to define marketing processes to drive innovation and have a tangible impact on the business
• Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
• Opportunity to work with a diverse, agile and global marketing team.
• The opportunity to innovate, bring discipline to brand activity and really make a difference.

Additional information :

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability.

Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https : / / theapexgroup.com / csr-policy /

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