Vice President of Quality Improvement & Compliance

Job Description

Job Description

Salary : $110,000 - $130,000

A Career at Little Flower :

Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, and families across New York City and Long Island since 1929.

Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities.

A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities.

If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team.

Summary Job Description :

The Vice President of Quality Improvement and Compliance provides direction and oversight of performance improvement through data and quality and compliance measurements to ensure compliance with agency, local, stat and national quality initiatives.

The VP is part of the senior management team and works closely with the Chief Operating Officer and other senior executive staff to develop, implement and oversee the organization’s performance monitoring and compliance activities.

Quality

• Gather and facilitate analysis of data trends to inform performance improvement efforts.
• Collaborate with all stake holders to ensure outcome measures and reporting needs are identified and met
• Provide analytic support for departments across the organization
• Manage incident reporting and the risk management dashboards
• Collaborate with the VP of Information Technology and Security for optimization of Agency information systems to support and improve processes, including the Electronic Health Record (EHR)
• Lead monthly Performance and Quality Improvement meetings to review quality assurance and compliance activities.
• Facilitate the ongoing certification and reporting process to maintain national accreditation and any other agency wide certifications.

Compliance

• Build upon existing compliance processes to ensure a robust Compliance Plan to help the organization prevent and / or detect violation of law, regulations, policies, or the Code of Conduct.
• Regularly review the Compliance Plan and recommend appropriate revisions and modifications, including holding quarterly compliance team meetings and advising Executive Management and the Board of potential compliance risk areas.
• Oversee Ethics Point, our retaliation-free reporting channel, which includes an anonymous telephone reporting system available to all employees, volunteers, and affiliated providers.
• Ensure that the internal controls are capable of preventing and detecting significant instances or patterns of illegal, unethical, or improper conduct by employees, agents, affiliated providers, or others working with the organization.
• Present periodic and annual reports on the Compliance Program to the Audit Committee of the Board of Directors.
• Oversee, coordinate, and monitor the day-to-day compliance activities and the adherence to national accreditation requirements
• Develop and coordinate appropriate compliance training and education programs for all employees.
• Manage system that enables employees to report any noncompliance without fear of retribution, ensuring that the reporting system is adequately publicized and ensure that allegations of noncompliance are investigated and responded to promptly.
• Carry out all duties and responsibilities as assigned by the CEO or board
• Serve as the HIPAA compliance officer, ensuring all requirements are met and training is regularly provided
• Oversee records management and proper release of records upon request in accordance with all relevant laws and regulations.
• Performing other duties as assigned

Supervisory Responsibilities

• Manages and supervises employees involved with quality, compliance, analytics, records management, including two Directors and the teams reporting to them
• Responsible for the overall direction, coordination, and evaluation of these teams.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Minimum Requirements :

• Graduation from an accredited college or university with a master’s degree in a related field.
• Requires a minimum of five years progressive non-profit human services management experience with more than two years at management level.

Experience must include hands-on responsibility for the full scope of an administrative management or leadership position.

Deep knowledge of non-profit operational and quality assurance practices for human services organizations.

Travel Requirements :

This role is hybrid remote and can be located in either Wading River or Brooklyn offices. Periodic travel to all locations is required when meetings or audit activities require in-person attendance.