Systems Administrator - Technology Solutions

Systems Administrator - Technology Solutions

Hiring Department : Technology Solutions

Location : Chicago, IL USA

Requisition ID : 1026343

Posting Close Date : 8 / 1 / 2024

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU / VH research institution, and the largest university in Chicago.

UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI).

Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges.

By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university.

Recent Best Colleges rankings published by News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities.

UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.

This is a full-time and benefits eligible position. Hybrid and flexible work schedules are available. UIC offers competitive salaries commensurate with experience.

In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes;

Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents.

UIC is seeking a Systems Administrator to join our Technology Solutions team . This role will be managing and maintaining various aspects of the organization's IT infrastructure.

The Systems Administrator will manage servers and workstations, manage and maintain the organization's' Shibboleth identity and access management systems.

Additionally, the position will manage SSL / TLS Certificates, perform systems patching and upgrades, and resolve technical incidents.

The role requires a strong technical background and familiarity with Shibboleth, experience managing Google Workspace, Linux administration, Wi-Fi authentication, email management, and systems patching.

Duties & Responsibilities

• Manage servers and workstations, including installing updates and security patches.
• Install new and rebuild existing physical servers. Work with other teams in TS to roll out virtual servers.
• Manage and maintain the organization's SSO identity and access management system (Shibboleth, Azure SSO).
• Administer and support the Google Workspace environment, including email, calendar, and document management.
• Manages SSL / TLS Certificates, and monitor expiry notifications to ensure no issues result from expiration.
• Assist in certificate coordination to ensure successful implementation.
• Document IT processes, procedures, and configurations.
• Perform regular system patching and upgrades to ensure the stability and security of the organization's IT infrastructure.
• Respond to and resolve technical incidents and requests in a timely manner.
• Perform other system administration related duties and participate in special projects as assigned

Minimum Qualifications Required :

• Bachelor Degree within Computer Science or closely related field of study
• Minimum 5 years of professional IT experience within System Administration & Operations which includes demonstrated experience in configuration, installation, maintenance, backup / recovery and upgrading multi-user computer systems hardware and software as well as establishing / managing user accounts.
• Demonstrated experience with Single Sign On technologies and knowledge of SAML.
• Demonstrated knowledge of Shibboleth identity and access management systems.

Preferred Qualifications

• Strong experience with Google Workspace administration.
• Experience with Shibboleth and Google Workspace.
• Knowledge of Storage Area Networks, Backups, and Backup systems.
• Knowledge of email systems, including spam filtering and email archiving.
• Knowledge of MySQL database systems.
• Virtualization, Security methodologies, general programming.
• Experience managing SSL / TLS Certificates.
• Skilled in PERL, Python, Bash scripting, related technologies.
• Ability to plan and perform regular system migrations.
• Working knowledge of network concepts, (system, protocols, directory services) for Linux / Unix.
• Ability to find root cause of problems and determine efficient solutions.
• Ability to anticipate and mitigate risks.

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