Job Description
Job Description
Responsibilities :
- Manage the intake process for new clients, including initial assessments and documentation.
- Utilize HHA Exchange and other home care systems to enter and maintain client information.
- Coordinate with clients, caregivers, and healthcare professionals to ensure comprehensive care plans.
- Verify client eligibility and insurance coverage.
- Schedule initial home visits and follow-up appointments.
- Maintain accurate and up-to-date records in compliance with company policies and regulatory requirements.
- Provide excellent customer service and support to clients and their families.
- Assist with training and onboarding of new staff members as needed.
Qualifications :
- 1-3 years of experience as an Intake Coordinator, preferably in a home care setting.
- Strong understanding of the home care process and familiarity with HHA Exchange.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and other relevant software.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
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