We are looking for a full-time Entry Level Manager who will provide customer service and customer support to the organization.
This position will initiate and / or implement sales support action items as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.
Full training is provided in learning a product line to inform, assist, and educate customers on how products work and the sales process.
All candidates must be well-spoken and able to present themselves to others in a professional manner. Entry Level Manager Responsibilities : Interact with customers daily through sales presentations to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise Ensure and provide quality service to external customers Answer all customer inquiries in a timely and professional manner Process orders with high-level accuracy Take initiative and resolve escalations or complaints Maintain a positive representation of the company and associated brands at all times Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction Monitor individual progress to provide coaching opportunities and to understand employee developmental needs Participation in morning meetings including product knowledge, psychology of customer service, and sales process Entry Level Manager Requirement : Must have great attention to detail.
Must be a team player. Previous customer service and sales experience are a plus. Must have strong communication skills.
Must be organized. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast-paced environment Degree preferred This position requires the candidate to reliably commute to the office daily, and be able to start within 2 weeks of being offered the position. #LI-Onsite Powered by JazzHR
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