Sales Executive Service Support
Position Summary
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Acting in the commercial area of the services and support Business Units, performing activities to open new markets, customer loyalty, strategic and operational marketing, developing relationships with the main key players and market stakeholders, directing the product sales process and services developed, manufactured and supported by Embraer.
JOB RESPONSIBILITIES
- Execute all phases involving the internal sales process of Embraer services.
- Identify sales opportunities.
- Execute and control the sale of Embraer Services and Support products and services.
- Understand and work with the Sales Financing area to identify the best financing alternatives to close a deal.
- Monitor the development of the client's negotiation.
- Support the contracts area for the preparation of documents ref. the sale of services.
- Work with Customer Support and other related areas to ensure and increase customer satisfaction.
- Work in partnership with Product Marketing and the Service & Support and Corporate Communication teams to promote the EMBRAER brand.
- Work with Embraer's CRM tools and act in accordance with corporate programs and guidelines.
- Work in accordance with Embraer's compliance guidelines and code of ethics.
- Develop relationships with key contacts, stakeholders, and decision makers of portfolio customers.
- Develop relationships with the main players in the market (competitors, partners, suppliers, and service providers in the market in which it operates).
Experience
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
- Generally 2-5 years of experience in a specialized functional discipline.
- Strong experience in management of commercial or corporate aircraft sales activities, preferably acquired in a large aviation / aeronautical industry.
- Advanced English.
- Advanced knowledge of the predominant business language in the region in which he will work.
Working Conditions / Environment / Special Requirements
Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
GENERAL COMMITMENT FOR ALL EMPLOYEES
- Commitment to company values and complies with department norms, policies, directives, and procedures.
- Incorporates Lean and P3E processes and concepts into daily activities.
- Strive for continuous improvement to processes and procedures.
- Honors and protects confidential and proprietary documents and information.
- Satisfies work schedule requirements.
- The job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required by the employee.
Performs other duties as assigned.
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