Communications Operator Recruit

Charlotte County Sheriff's Office Communications Operator Recruit / Trainee

Salary : $38,350.00 Annually

Location : Punta Gorda, FL

Job Type : Full-Time

Closing Date : Continuous

Job Summary

A Charlotte County Sheriff's Office Communications Operator Recruit / Trainee will be receiving the training during an 8-week course to be a successful Communications Operator and pass the State Exam. This person receives and transmits emergency and routine voice radio messages; dispatches required equipment and personnel in accordance with established policies and procedures; and performs clerical support related to communication activities. Work is performed under the general supervision of the Public Safety Training Coordinator. This position is considered essential under the CCSO Emergency Plan. Pay Grade starts at $38,350 prior to passing State Exam, $44,395 after passing State Exam.

Essential Job Functions

• Monitors radio receiver for all communications concerning the Sheriff's Department, including radio traffic of other related safety agencies or fire department and maintains communication with all units.
• Receives emergency calls from the public requesting police or other emergency service; determines nature and location of emergency, determines priority and dispatches appropriate emergency personnel and units as necessary and in accordance with standard operating procedures.
• Operates a computer terminal to obtain information as requested on drivers, vehicles, wanted suspects, and other pertinent data and makes law enforcement related entries.
• Reviews various documentation and / or processes and forwards or takes other action as appropriate.
• Copies and distributes maps, correspondence, reports, and related documents.
• Maintains current manuals, policies / procedures, bulletins, map books, etc., for reference and / or review.
• Communicates effectively, concisely, and coherently over radio channels while initiating and responding to radio communications along with all responsibilities of a call-taker.
• All other job duties as assigned.

Knowledge, Skills and Abilities

Education or Equivalent Experience Required

Equipment Used

Computer and Related Software / Copy Machine / Teletype / Telephone / TDD / FCIC / NCIC Terminal

Physical Effort

Mostly sitting at a desk with some walking, standing, bending, or stooping or carrying of light objects. Over 80% percent of time spent between listening to audio voice transactions while communicating desired service. Approximately 15% of time spent mentoring operators. Approximately 5% percent of time guiding and directing brief operational periods of a communications shift. Hearing - must be able to distinguish, differentiate and respond to multiple audible stimuli from personnel or equipment, such as telephone, radios, and alarms. Sight - must be able to distinguish, differentiate and respond to multiple visual stimuli such as printed documents, computer displays and indicator lights. Manual Dexterity - must be able to operate radios, computers, and other equipment used in a telecommunications center. Speech - must be able to clearly convey verbal messages utilizing telecommunication devices.

Working Conditions

Typical office or similar setting, which is adequately lighted, heated, and ventilated. Work consists of primarily 12 hour rotating shifts, which may include days, nights, weekends, and overtime in a 24-hour operation.

Please direct any questions to :

Charlotte County Sheriff's Office

recruitment@ccsofl.net

Equal Opportunity Employment

The Charlotte County Sheriff's Office does not discriminate on the basis of race, color, national origin, sex (including pregnancy, gender identity, and sexual orientation), religion, Veterans Status, age (40 or older) disability or genetic information in employment or the provision of services.

Drug Free / Smoke Free Workplace / Veterans Preference