Day Shift Dispatcher - Omaha, NE

Dispatcher Position

Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a difference in your community! We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education, and more. Make a difference with us!

Summary : We are seeking a highly organized and detail-oriented Dispatcher for our day shift with a background in emergency medical services (EMS). The ideal candidate will have experience as a former paramedic or EMT, bringing valuable medical knowledge to the role. While a current EMS license is not required, a strong understanding of medical protocols and emergency response is essential.

Essential Duties and Responsibilities :

• Ensuring that all transport requests are picked up in a timely manner (using either phone or computer)
• Ensuring all crews are accounted for at all times
• Ensuring that callers are notified of any delays in transports.
• Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately
• Efficiently dispatching of transport requests and relaying appropriate information to field crews
• Knowledge of geography of service area
• Operates computers, software, and multi-line phone system.
• Ensures the provision of optimal transportation services to patients and referring agencies.
• Flexible as to work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays.

Physical Demands :

Qualifications :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. At any time with or without notice, duties, responsibilities, and activities may evolve.

What We Offer :

We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked.

Who We Are :

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.

MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24 / 7 / 365.

If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!

Statement of Equal Opportunity Employment : It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.