Job Description
Job Description
General Summary
Performs complex technical support of local, campus, and wide area networks to include planning, designing, evaluating, and selecting operating solutions.
Principal Duties and Responsibilities (*Essential functions)
- Performs maintenance and upgrade of networks, including servers, routers, switches, firewalls, remote access systems, and network management systems.
- Designs, supports, and manages a multi-zone network architecture.
- Monitors network connectivity and ensures high quality data transmission.
- Creates network diagrams with approved tools.
- Analyzes local and wide area network systems, to include testing.
- Resolves complex interoperability problems to obtain operations across all platforms.
- Configures communication media with routers, switches, firewalls, and other devices.
- Configures routine systems to user environments.
- Participates in planning, researching, evaluating, designing, and developing plans for network systems.
- Conducts internal studies and research.
- Supports acquisition of hardware and software, as well as subcontractor services as needed.
- Provides technical support to various departments and users.
- Serves as liaison with vendors and other third-party providers.
- May assist in proposal prep for new solutions.
Required Experience
- Bachelors degree in computer science or a related field or equivalent experience
- Minimum of 8-10 years of related experience
- Ability to obtain / maintain a Secret security clearance; US Citizenship required
- Active CCNA or CCNP certification
- Excellent communication skills
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