Staff Software Engineer - Incident Management San Francisco

Staff Software Engineer - Incident Management

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, you will be responsible for owning critical services within the PagerDuty product, and delivering innovative product features through continuous interaction across the Operations Cloud.

This is an exciting opportunity to work alongside a high-performing team focused on having a major impact on incident lifecycle management at PagerDuty.

The ideal candidate will have a strong full stack background and experience with distributed systems.

Key Responsibilities

• From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
• Work closely with product managers, designers, and other stakeholders to gather requirements, prioritize tasks, and deliver features on time and within scope.
• Be a mentor for colleagues and help promote knowledge-sharing.
• Utilize best practices in software engineering to architect, code, test, and deploy high-quality solutions that meet customer requirements and adhere to internal standards.
• Participate in your team’s on-call rotation, triaging and addressing production issues as they arise.
• Conduct thorough testing and debugging to identify and resolve issues, ensuring the stability and performance of integrated solutions.
• Participate in code reviews, knowledge-sharing sessions, and continuous improvement initiatives to foster a collaborative and innovative team environment.
• Use your analytical skills to clarify questions, share your approach, and collaborate with your team to build and test elegant solutions.

Basic Qualifications :

• 12+ years of full-stack experience with modern programming languages.
• SaaS experience (B2B preferred).
• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance / scale considerations.
• Experience with any of the modern UI frameworks like React.
• Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.
• Experience with multiple technology stacks : Cloud Dev, Platforms, Web Dev, Frameworks or service oriented architecture.

Preferred Qualifications :

• Experience building highly scalable products or platforms.
• Strong business acumen.
• Strong experience with AWS or other IaaS platforms.
• You are empathetic - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.

The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

J-18808-Ljbffr