Order Entry Customer Service Representative (Temporary – Long-Term)

Order Entry Customer Service Representative in Warrenville, IL!

Lee Hecht Harrison is looking for a supply chain customer support professional to help a manufacturing firm process orders during an influx of new business resulting from an office location change.

If you’re looking for the opportunity to work for a large organization with a multitude of business units, this opportunity is for you!

Compensation Range : $ - $ Per Hour (Depending on Experience & Technical Skillet)

Employment Type : Long-Term Temporary / Contract (6 mo+) (Potential to Convert Permanent)

Hours : Monday Friday; 8 : 00am 5 : 00pm (Full-Time; 40 Hours Per Week)

Worksite : In-Office / Onsite

Dress Code : Business Casual

Report To : Director of Sales & Customer Support

Benefits & Perks :

LHH Recruitment Solutions has benefit offerings for Associates that include Medical, Dental, Vision, Life Insurance, Short Term Disability, Additional Voluntary Benefits, EAP Program, Commuter Benefits, and a 401k plan.

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;

any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Responsibilities :

Handling inbound calls, emails, and messages for technical product orders and processing requests

Assisting customers with order expediting, order quoting, shipping status, and missing documentation

Relaying technical issues to the correct department when needed

Processing customer orders & complex quotes in Salesforce CRM and other systems as needed

Requirements :

2-3 years of B2B Order Entry / Processing Customer Support experience in a manufacturing and / or industrial organization

Prior experience with order entry, shipment documentation, order expediting, and data entry into an ERP / CRM system

Ability to quickly process order quotes using short-hand mathematical equations while also talking on the phone with a business looking to purchase a product

Exceptional phone & email communication ability must be professional, prompt, etc.

A Criminal Background Check & Drug Screening are Administered Upon Offer of Employment

If you or someone you know would be interested in this Supply Chain Customer Service job in Warrenville, IL, or would like to see other available opportunities :

Click apply or visit our website at

Pay Details : $ to $ per hour

Search managed by : John McClafferty

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.