Dining Hall Supervisor (Franklin Dining Commons)

Job no : 528427

Work type : Staff Full Time

Location : UMass Amherst

Department : Franklin Dining Commons

Union : AFSCME

Categories : Food Service / Hospitality

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

Supervises unit control by placement and supervision of personnel assigned to food service unit or units under the prescribed operational schedules and guidelines of said unit(s).

Essential Functions

• Supervises the serving of products to the customer and the placement of product for most efficient convenience to the customer.
• Supervises the cleanliness of the dining areas and serving areas for sanitation and pleasant atmosphere purposes.
• Supervises the restocking of supplies and products when required and advises the production staff if new product is required so that an even production schedule is maintained.
• Supervises cash handling at the registers and restocking of change when required. Supervises the placement of cash handling areas when required and other related duties.
• Aids the manager or assistant foods manager in the planning of special events such as banquets, conferences or other related duties in the assigned unit(s).
• Aids the manager or assistant foods manager in the placement of assigned personnel for the most efficient production and serving schedule.
• Keeps all records that pertain to cash flow or charges in the unit(s) or any other record keeping related to a unit.
• Responsible for opening and closing procedures and unit security.

Other Functions

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Physical Demands / Working Conditions

Additional Details

Work Schedule

Salary Information

AFSCME Non-Exempt Grade 12.

Special Instructions to Applicants

Please complete online application and provide contact information for three (3) professional references.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Advertised : Sep 25 2025 Eastern Daylight Time

Applications close : Dec 26 2025 Eastern Standard Time

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