Customer Support Specialist III

VirtualVocations
Puyallup, Washington, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Customer Support Specialist III.Key Responsibilities : Serve as primary point of contact for escalated customer concernsLead initiatives to identify process improvements and best practices for customer service operationsProvide expertise in troubleshooting and resolving complex issues related to DMERequired Qualifications : Previous experience in direct-to-consumer customer service as a team leadCertification or previous certification as an RPSGT, RRT, or CRT is a bonusDeep understanding of sleep health disorders, specifically Obstructive Sleep ApneaFamiliarity with popular Auto-CPAP, BPAP, and ASV machinesProficiency in helpdesk software like Zendesk, FreshDesk, Kustomer, or Help Scout

2 days ago
Related jobs
Promoted
Professional Career Solutions
Kent, Washington

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...

IntelliPro Group Inc.
WA, US

Job Title: Customer Support Specialist Position Type: Contract, 40 hours per week Location: Bellevue, WA Rate: $25-32/hr Job ID#: #140583 Key Responsibilities: Respond to seller inquiries via phone, email, and chat in a timely and professional manner. Qualifications: Bachelor’s degree preferre...

Enumerate
Tacoma, Washington
Remote

Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...

TechMD
Auburn, Washington

Works closely with teammates andcustomers to relay critical information to and from technicians andcustomers. AtTechMD we believe that happy employees lead to a better workenvironment which in turn leads to a better experience for ourcustomers. Implements administers and supports distributed systems...

Promoted
Professional Career Solutions
Lakewood, Washington

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...

Promoted
F2Onsite
Tacoma, Washington

The Onsite Desktop Support Technician - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. We specialize in all types of technology, projects, desktop support and more. We speciali...

Promoted
Isernio's Sausage Company
Kent, Washington

The IT Support Technician will be called upon to operate with flexibility, mixing between support of desktop, network, and basic. The IT Support Technician will be exposed to enterprise level hardware, software solutions, IT groups and will be provided excellent opportunity acquiring and maintaining...

Promoted
Canonical - Jobs
Tacoma, Washington

The role of a Linux Desktop Support Associate at Canonical. Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of. This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career w...

Promoted
Seattle's Mortgage Broker - Joe Tafolla
Auburn, Washington

As an Administrative Assistant, you will play a pivotal role in supporting our team leader and enhancing the efficiency of our operations. Proven administrative or assistant experience, ideally within a mortgage, real estate, or financial services environment. Your responsibilities will involve mana...

Promoted
Rinnai America Corporation
WA, United States

What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...