Overview
Food Runner is responsible for delivery of food and assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
Inaddition tagon duties of a busperson and insure that all tables are kept clean and presentable with clean china, glassware, silverware and line.
Responsibilities
- Keep all tables cleaned and properly set according to property specific standards.
- Break down trays of soiled dishes and linen in the dishroom area according to established standards.
- Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
- Complete daily opening and closing duties and cleaning according to established side-work checklist.
- Answer the phone in an attentive, courteous and efficient manner.
- Assist fellow employees as needed throughout the shift.
- Provide service to guests in waiter’s absence as needed.
- Maintain beverage levels in glasses / cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).
- Ensure overall guest satisfaction
Qualifications
Physical requirements :
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Highgate Hotels, is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others.
It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law.
This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.
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