Vehicle Services Training Manager

The Vehicle Services Training Manager will be responsible for delivering industry-leading technician training for Manheim technicians. This role is responsible for identifying areas of opportunity for our technicians, with the ability to develop and drive key strategic initiatives around efficiencies, client engagement / success, and overall training effectiveness. Responsible for developing and rolling out processes and procedures to continue to drive engagement through diverse avenues, ensuring those processes are communicated and institutionalized across the team.

• Performs the full range of Vehicle Operations Training duties for an assigned region, group, and / or designated product areas.
• Partners with the Curriculum Development team to prepare online and written training materials.
• Works with subject matter experts to ensure that course material and practical / hands-on experience are designed to achieve desired learning outcomes.
• Executes and shar