Solution Owner for SAP IT System Management and Operations America (IT Technology Services Expert)

SAP
Newtown Square, PA, US
Full-time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.

How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU WILL DO

We are looking for an SAP Technology Senior Consultant with very good project management and advanced SAP NetWeaver and Cloud Architecture and Cybersecurity technical skills.

You, as Service Owner, will be responsible for the technical end to end operations of SAP internal solutions / System landscapes as well as the integration with SaaS and PaaS solutions during the whole service lifecycle.

In close collaboration with our stakeholder teams (interface between the LoBs, the Application and the Infrastructure units), you will work as technical consultant and you will be involved in SAP’s newest technologies.

Are you eager to learn and to grow in a challenging work environment and you do not fear new technologies? Then you are the right candidate for us!

Expectations and tasks

  • Solid know-how supporting SAP Systems technical implementations and upgrades (NW, Non-NW, ABAP and JAVA stacks, Cloud and On premise).
  • Solid know-how on SAP systems daily technical operation / administration.
  • Plan, coordinate and execute maintenance schedules of business system landscapes in alignment with the respective SaaS, PaaS and IaaS responsible teams.
  • Experience in ABAP / Non-ABAP areas and monitoring with SAP Solution Manager / Focused Run.
  • Experience on automation tasks with SAP Landscape Management.
  • Ability to perform SAP Systems performance Analysis and Troubleshooting.
  • Capacity to continuously acquire new knowledge in an independent, proactive way- Including new technologies as Mobility, HANA, Fiori, SCP / BTP, Cloud Connector, and any other part of the SAP technology ecosystem.
  • Collaborate with all required stakeholders inside and outside of IT Services (e.g. LoB customers, IT Operations, Application Services, IT Technology Services, Multi-Cloud CoEs, Cloud Infrastructure Services) to operate SAP s system landscapes.
  • Drive co-innovation with SAP s development teams to integrate latest technologies in your landscapes
  • Be part of a highly motivated international team with colleagues in China, India, Germany, US and Mexico
  • Monitor OLA and SLA compliance.
  • Provide consulting in case technical advice is required.
  • Contribute / lead / consult internal projects and internal customers .
  • Knowledge and experience on the agile framework SAFe.
  • Knowledge on ITIL framework.
  • Able to setup and manage small and mid-size projects and teams.

What you bring

Educatuin and qualifications / skills and competencies

  • Professional education or study in Information Technology, Natural Science or equivalent.
  • 4+ years’ experience as Technical SAP NetWeaver Consultant or administrator.
  • 5+ years’ working knowledge in UNIX / Linux and Windows operating system platforms.
  • 5+ years’ working knowledge in RDBMS such as HANA, ASE and / or MSSQL.
  • Good overview about newest IT Technologies and SAP s software solutions.
  • Good IT infrastructure knowledge (hardware, network, file system, monitoring and backup tools).
  • Strong consultant and operational background in IaaS, SaaS, PaaS solutions like MS Azure, SCP, HCP, Architecture, Data Interfaces and Cybersecurity.
  • Project management skills in agile environments.
  • Analytical skills and conceptual thinking.
  • Excellent coordination and organizational skills.
  • Strong collaboration and Team player.
  • Advanced communication and presentation skills. in English.

Work experience

  • First hands-on working experience in an SAP Basis environment
  • Experience of working within global teams and different time-zones is a plus

Expected travel

Meet your team

SAP’s vision is to help the world run better and improve people’s lives.

We are THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.

Being part of the IE Solutions organization, the IE System Operations (IESO) team is responsible for the E2E operation of SAP s internal mission critical services based on SAP s own or other innovative technologies to run our global business.

IESO is responsible for the complete life cycle management (building, maintaining and operating) of the internal end to end hybrid solutions and business systems landscapes, balancing innovations and stable operations.

With our highly motivated international teams, we drive and execute all required activities based on an end-to-end approach and facilitate all functions like design, production, and service of those landscapes.

The implementation of latest technologies like S / 4HANA and SAP s Cloud products is the foundation of SAP s digital transformation.

We closely work together with the development teams at SAP on a variety of Co-Innovation projects and act as SAP s first customer in support of the SAP Runs SAP initiative.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

30+ days ago
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