Sr. Quality Systems Engineer

The Global Quality Systems Team manages quality systems across. The team is responsible for organizational change management, training, system administration, system development, and user support.

The team works with leaders in the Quality, Safety, Regulations, and Compliance organization to ensure that all quality systems are meeting key objectives.

The objectives are to ensure systems are being fully adopted, processes are aligned, and users are supported across Mattel.

These objectives help to ensure that Mattel develops, manufactures, and ships quality products which are safe and regulatory compliant.

This is a new team being developed as Mattel embarks on a path of digital transformation for the Quality, Safety, Regulations, and Compliance organization.

THE OPPORTUNITY :

is currently seeking a Senior Quality Systems Engineer, located in East Aurora, NY. In this position you will be part of the Global Quality Systems technical team.

This position reports to the Head of Global Quality Systems.

The technical team is responsible for planning, project management, solutioning, implementation, and ongoing support of various quality systems.

The team works with leaders in the Quality, Safety, Regulations, and Compliance organization to ensure that all quality systems are meeting key objectives.

The technical team ensures systems are being fully adopted, processes are aligned, and users are supported across Mattel.

These objectives help to ensure that Mattel develops, manufactures, and ships quality products which are safe and regulatory compliant.

This is a new team being developed as embarks on a path of digital transformation for the Quality, Safety, Regulations, and Compliance organization.

What Your Impact Will Be :

Joining the Team on the ground floor, you will have a significant impact on the digital transformation for the Quality, Safety, Regulations, and Compliance organization.

In this position, you will :

• Be a technical system engineer, assigned to EQMS modules and other quality systems (i.e., LIMS).
• Lead requirements and design discussion with business stakeholders and Information Technology partners
• Be able to demonstrate the primary features and functionalities of an application and how it works and communicate impact to the business process stakeholders.
• Address and resolve user issues as they relate to system configuration and permissions.
• Provide business project management for the implementation of projects, enhancements, and changes.
• Perform the necessary system configuration, testing, and UAT for projects, enhancements, and changes.
• Works closely with the OCM and training team to ensure they have a full understanding of all changes and enhancements, as well as general system functionality.

What We're Looking For :

• 5 to 8 years systems engineering experience.
• Technical bachelor's degree or equivalent : Engineering, Computer Science, or Information Technology.
• Strong communication skills (in person and virtual), must be comfortable with leading meetings, discussions, and training sessions.
• Must be comfortable with being on camera during virtual meetings and training sessions.
• 2 to 3 years experience in system configuration.
• 2 to 3 years experience in project management.
• Veeva Vault White Belt Certification
• High level of proficiency in Microsoft Office.
• Ability to participate in meetings and calls outside of normal working hours (late night or early morning).
• Ability to travel as needed (approximately 10% travel)
1 day ago