About Appleton & Associates, Inc. :
Join our team at Appleton & Associates, Inc., a leading provider of innovative solutions in the Customer Service Industry.
We take pride in delivering top-notch products and services to our clients, and our customer service team is at the heart of it all.
We're on the lookout for passionate individuals to join our remote customer service team and be a part of our continued success.
Job Description :
As a Work From Home Customer Service Representative, you'll be the voice of Appleton & Associates, Inc., providing exceptional support to our valued customers.
Your role will involve resolving inquiries, ensuring customer satisfaction, and having the flexibility to create your own work schedule.
Key Responsibilities :
- Deliver outstanding customer support via phone, email, chat, and more.
- Solve customer inquiries and escalate complex cases when necessary.
- Develop expertise in our products and services to assist customers effectively.
- Maintain accurate records of customer interactions in our CRM system.
- Provide basic technical support and troubleshooting guidance.
- Educate customers on product features, benefits, and usage.
- Collaborate with your team to ensure a seamless customer experience.
- Adhere to company policies, procedures, and quality standards.
- Enjoy the freedom to create your own work schedule.
Qualifications :
- High school diploma or equivalent; some college education preferred.
- Previous customer service experience is a plus.
- Strong communication and problem-solving skills.
- Ability to work independently in a remote setting.
- Proficiency with computer systems and software applications.
- Familiarity with CRM systems is advantageous.
- A passion for helping others and a customer-centric mindset.
- Reliable high-speed internet access and a suitable home office setup.
Benefits :
- Competitive compensation as a 1099 Contractor (Hourly + Incentives)
- Flexibility to create your own work schedule.
- Comprehensive training program for your success.
- Opportunities for professional growth and development.
Please note : If you DO NOT live in the United States or if you live in California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington, Wisconsin, the District of Columbia - DO NOT APPLY
You will not be selected for the position.
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Remote position (Work from home). Our ideal candidate is eager to grow, ready to learn, and ...
Work from Home - AI Math Instructor
Are you an experienced </strong><strong> Math Expert</strong><strong> </strong><strong>who would like to lend your expertise to train AI models?</strong></p><p><strong> </strong></p><p><stron...
Work From Home Stock & Options Trader
At Maverick Trading, we trust you to manage your trading strategies. Join our community of seasoned traders, and benefit from ongoing coaching, educational courses, and regular meetings. Developing and executing trading strategies. Passionate about trading, with a strong desire to learn and excel. ...
Work from Home - AI Development Specialist
About the opportunity:</strong></p><ul><li>Outlier is looking for talented coders to help train generative artificial intelligence models</li><li>This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you</li></u...
SALES - Starlink Installation Pros - Work From Home
Commission-only compensation that rewards your hard work and dedication. This is a fantastic opportunity to work from the comfort of your own home, anywhere in the USA -- but we'd prefer you to be on the CST or EST time zone. Utilizing our dispatch software to coordinate installations. We're...
Sales Representative (Part Time) Work from Home
Our representatives have an opportunity to sell Cutco products through one on one appointments that emphasizes customer service. What we require: * Enjoy working with people * At least 18 years old or 17 and a 2024 HS Graduate * Conditions apply * Able to star...
Work from Home - Math Tutor
Are you an experienced </strong><strong> Math Expert</strong><strong> </strong><strong>who would like to lend your expertise to train AI models?</strong></p><p><strong> </strong></p><p><stron...
Work From Home Equity/Option Trader
At Maverick Trading, we trust you to manage your trading strategies. Join our community of seasoned traders, and benefit from ongoing coaching, educational courses, and regular meetings. Developing and executing trading strategies. Passionate about trading, with a strong desire to learn and excel. ...
Work From Home Online Remote Sales Executive
Collaborate with underwriters and insurance carriers to obtain quotes, process applications, and facilitate policy issuance. Stay informed about industry trends, regulatory changes, and new insurance products to provide clients with up-to-date information and advice. Overview: We are seeking a highl...
Product Development Analyst - Insurance - REMOTE
We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. Review technical specifications, quality assurance procedures and documentation, manual pages, rates, forms and other related document...