Job Description
Job Description
The Desktop Services team is looking to bring on a resource to help out with tier II operations. The team takes care of level II tickets that get bumped up from service desk and all hardware related issues around the corporate office.
These technicians need to know their way around a desktop support environment and can hit the ground running - no entry level folks.
The manager is looking for someone who's supported devices in an office setting (desktops, laptops, printers, mobile devices, etc.
and software like O365, AD, SCCM, Win7 / 10, and Citrix. This team needs to diagnose the problem and solve it - if it's not in their realm, send it to the proper team for resolution.
Top Skills' Details
1. End-user hardware - desktops, laptops, printers, mobile devices, etc.
2. Software support - O365, AD, SCCM, and knowledge of Win7 and 10 knowledge (supporting the Office Suite - specifically Outlook troubleshooting)
3. Familiar with networking (mapped drives / network drives) - troubleshoot issues and working knowledge of DNS / DHCP
Desktop Field Support Technician
This position will be responsible for providing end-user hardware and software support, responding to help-desk tickets, and resolving complex tasks. Supporting and troubleshooting cellular devices, tablets, and laptops. Support large conference room Audio/Visual equipment. Mobile device support inc...
Desktop Support Technician
This position will be responsible for providing end-user hardware and software support, responding to help-desk tickets, and resolving complex tasks. Supporting and troubleshooting cellular devices, tablets, and laptops. Support large conference room Audio/Visual equipment. Mobile device support inc...
Desktop Support Technician
Desktop type experience, hardware/equipment, download applications, imaging. Must be able to lift desktops, laptops, monitors, printers and other IT related equipment. ...
Desktop Support Technician
We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. Experience as a desktop support technician or equival...
Desktop Support Technician | Phoenix, AZ
The desktop support technician works across a broad range of creative-focused technologies and liaises across multiple areas of the business to support incidents, problems, and requests. Desktop Support Technician | Phoenix, AZ. Avenue5 is growing, and we are in search of a desktop support technicia...
Level 2 Desktop Support Technician (TERM)
Support and maintain computer systems, desktops, software, hardware, and applications for multiple site locations in an assigned region. This is all part of our inclusive, high-performance culture supported by Total Rewards that include our cash balance pension plan. Provide IT support to multiple s...
Desktop Support Technician
Interact with end-users to facilitate and promote effective use of information technology within the guidelines of company and IS policies Support Help Desk personnel in second level problem resolution to resolve end-user issues/requests This involves utilization of the Help Desk system to track end...
Desktop Support Technician | Phoenix, AZ
The desktop support technician works across a broad range of creative-focused technologies and liaises across multiple areas of the business to support incidents, problems, and requests. Avenue5 is growing, and we are in search of a desktop support technician to join our dynamic team of Fivers!. The...
Data Center Technician(Desktop Support, Technical Support, IT Support) - Phoenix
Our Team is currently seeking a strong Data Center Technician to support both company-specific servers as well as data center buildouts at customer data centers. ...
7006 - Desktop Support Technician
The Desktop Support Technician role will solve complex problems involving broad, in-depth product knowledge. The Help Desk Technician’s goal is to provide best-in-class and high quality technical support for the assigned core technology and be able to work on difficult customer issues. Monitor Servi...