Receptionist
Job Description
Job Description
We are offering a contract-to-hire employment opportunity for a Receptionist in Albuquerque, New Mexico. As part of our team, you will be playing a crucial role in managing various administrative tasks, providing excellent customer service, and ensuring efficient operation of our office.
This role is primarily focused on tasks such as handling calls, organizing files, scheduling appointments, and performing data entry tasks.
Responsibilities :
- Manage incoming calls using a multi-line phone system and provide information to inbound inquiries
- Schedule appointments and maintain an organized and up-to-date calendar
- Carry out email correspondence, ensuring all communications are timely and professional
- Maintain and organize files in an efficient manner for easy retrieval
- Perform data entry tasks with high level of accuracy and efficiency
- Utilize Microsoft Office Suite (Word, Excel, Outlook) for various administrative tasks
- Uphold a high standard of customer service, addressing customer needs and resolving issues promptly
- Foster positive interpersonal relationships within the team and with clients
- Handle other office and administrative duties as required
- Uphold professional phone etiquette at all times.
- Minimum of 3 years experience in a receptionist role or similar position
- Proficiency in Microsoft Office Suite, including Microsoft Excel, Microsoft Outlook, and Microsoft Word
- Exceptional customer service skills and professional demeanor
- Experience with answering multi-line phone systems
- Strong ability to organize files and schedule appointments efficiently
- Excellent interpersonal skills with the ability to communicate clearly and effectively
- Proficient in data entry and email correspondence
- Must be able to handle sensitive information with discretion
- Ability to multitask and handle pressure in a fast-paced environment
- Strong problem-solving skills with a proactive approach to tasks.
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