Job Description
The Salvation Army Midland Division Family Haven Shelter is looking for a Program Aide to maintain shelter security, maintain control, and assist homeless clients occupying overnight warming center.
This is a part-time, 25 hours per week position, with a starting pay of $ per hour. The Salvation Army Family Haven is located at 10740Page Ave, Saint Louis, Missouri
Essential Functions
- Monitor clients to maintain control and assure safety of clients in building and on grounds. Enforce resident policies and procedures.
- Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
Assign beds for lodging and give out bed linens as needed.
- Make shelter journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
- Record statistics of attendance at house meetings and maintain client roster list.
- Make resident bed checks every hour during the night.
- Answer phone calls and take / pass messages as necessary.
- Assign / monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
- Wake clients up as necessary.
- Maintain confidentiality and comply with Salvation Army Safe From Harm guidelines.
- Participate in other activities as directed (, team meetings, in-service training, fund-raising / special events, etc.).
- Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors.
- This includes but is not limited to such actions as : resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients;
respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.
Qualifications
- Associates degree with four years of experience working in a Social Service agency or residential experience. Education in psychology, social work, criminal justice, or other related fields is a plus.
- Must be a team player, a self-starter, and perform well with minimum supervision.
- Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential.
- Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc.
Most work will be indoors in a temperature-controlled environment.
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