Senior Collections Analyst

Senior Collections Analyst

This work from home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare hospital. Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

We are seeking a Senior Collections Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts, process and trends and escalating as appropriate. What you will do in this role :

• Resolve claim processing delays from various payer products including HMO, PPO, Medicaid, Medicare, Auto and Workers' Compensation.
• Effectively utilize ERA payment information to identify trends and make recommendations.
• Be able to utilize various data sources to drive decisions.
• Identify contract protection that can be leveraged when disputing delays in payment.
• Work with vendors and other organizations when needed to resolve open accounts receivable.
• Articulate any payment delays to representatives from healthcare payer companies and government agencies.
• Contact payer companies via phone or correspondence and initiates request for payment.
• Escalate Payer lack of response and / or lack of payment within Payer organization as appropriate.
• Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective argument.
• Identify problem accounts / processes / trends and escalate as appropriate.
• Utilize effective documentation standards that support a strong historical record of actions taken on the account.
• Identify Payer trends and communicate trends to supervisor for further action / escalation.

What qualifications you will need :

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Collections Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.