Job Description
Job Description
Romeoville Toyota is growing, and looking for a few great women & men to join our team. We offer a unique opportunity to grow with us! We provide a fun positive workplace, and a foundation to help you advance your career.
Romeoville Toyota is looking to add a Express Service Advisor / Jr Advisor
Romeoville Toyota is the fastest growing Toyota dealership in the area with phenomenal Customer Satisfaction. View comments on Google! If you are an enthusiastic self-starter with a passion for customer service and enjoy working with people, then you need to be a part of our Romeoville Toyota Team!
In addition to competitive pay, we offer our employees : Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities including but not limited to :
- Meet and greet service customers promptly in a professional and courteous manner.
- Assist the Service Advisors and provide administrative assistance as needed.
- Liaison between the service, sales and parts department.
- Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
- Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
- Attend service meetings and training sessions as required.
- Follow all company policies and procedures.
- Performs other duties as assigned.
Qualifications including but not limited to :
- No experience necessary.
- Service or hospitality industry experience a PLUS!
- Automotive experience a PLUS!
- Must be able to work weekends.
- Must be engaging, inquisitive, curious with an over-aggressive / always willing to help attitude.
- Must have the drive, passion and confidence to be successful.
- A desire and ability to work in a performance and process driven environment.
- Excellent customer satisfaction skills.
- Professional appearance and work ethic.
- Self-starter and self-motivator.
- Bilingual a PLUS!
- Confidence in your ability to be successful.
- Great attitude with high-energy.
- Ability to work well in a process driven environment.
- Outstanding communication skills in both verbal and written.
Job Type : Full-time
Benefits :
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