CUSTOMER SERVICE ASSOCIATE, CORAL SPRINGS

Customer Service Associate, Coral Springs

You deserve to do what you love, and love what you do a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do.

You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Apply today to join a company named a FORTUNE World's Most Admired Companies for the eighth consecutive year.

Success Profile

• Collaborative 9
• Courageous 7
• Innovative 10
• Strategic 8
• Trustworthy 9
• Enthusiastic 7
• Motivational
• Socially Conscious
• Results Driven
• Productive
• Communicator
• Focused
• Achiever
• Problem-solver

Benefits

Medical, Vision and Dental Benefits

Comprehensive benefit plans to suit your unique needs

Fuel Your Life Wellness Program

Resources to elevate your well-being

401(k) and Employee Stock Purchase Plans

When Fiserv performs well, so does your financial health

Employee Resource Groups

Celebrating inclusion in the workplace

Paid Time Away

Providing the time off to manage personal needs

Associate Experience : Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10261427 Date posted 02 / 22 / 2022 City Coral Springs State / Region Florida Country United States $1,000 Progression Bonus!

Ask you recruiter for details

Who we are :

Our PEOPLE are caring, friendly and want you to succeed

We have a great CULTURE , in a team environment that is fun, encouraging and engaging

We take PRIDE in what we do

Come and join one of our many Employee Resource Groups (ERGs) which are voluntary networks designed to unite associates across the company who share a common background, identity, characteristic, affiliation, or life experience.

Who we want :

If you answered yes, we want to work with you!

• You will receive inbound calls from our Bank Clients cardholders, answering questions, while driving issues to resolution to the clients satisfaction.
• We want our clients to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution.
• Use your great verbal and written communication skills to provide excellent service to our clients.

What youll get :

• A career with great growth opportunities and leadership development programs to help you achieve your goals.
• Competitive pay
• Benefits on day one including medical dental and vision.
• Tuition reimbursement
• Shift differentials for those working 2nd or 3rd shift
• If you are taking Spanish Bilingual calls, you will get a premium for that on top of your hourly rate
• A lucrative Referral Program with immediate payouts get paid to work with your friends and family!

Things to know : Pay Rate : $18.75

Pay Rate : $18.75

Start Date : April 4, 2022

Schedules Available : Start times from 9 : 00 am to 2 : 30 pm -

Training will be held Monday thru Friday, from 9 : 00 a.m. to 5 : 30 p.m. The above production schedule will begin on TBD.

• Holidays worked will be paid at the premium rate of double time and a half
• 1 hours of Mandatory overtime is required in many of our lines of business due to business need. Any mandatory overtime will be paid at 1.

5 times your base salary after you have worked 40 hours in a week

Your recruiter will discuss expectations with you in further detail

Basic requirements for consideration :

• High School diploma or GED
• Minimum of one year of experience working in a customer facing role, preferably in customer service (ex : retail, restaurant, hospitality)

Preferred qualifications :

• Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution
• Strong work tenure with previous roles lasting a year or more

Pre-employment background, credit, and drug test are required.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date.

Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and / or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado

Featured Career Area : Call Center