Senior Manager of Content Design

FANTASTIC SENIOR MANAGER OF CONTENT DESIGN ROLE

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

Full Relocation Package Provided

Our client, the largest retailer in the nation, is hiring a Senior Manager of Content Design , supporting Enterprise Services, who will lead the content domain across key areas of their Marketplace and associate tools, focusing on experiences for their partners, suppliers, and associates.

You will guide your team in creating the highest quality content, helping drive the development of foundational tools, frameworks, and resources that allow the team to scale efficiently and deliver excellent, consistent, and compelling work.

Collaborating with design, product, engineering, and business partners, you'll positively shape products and foster an inclusive experience for partners, suppliers, and associates with your artful use of the company’s voice, content best practices, and end-to-end UX strategies.

You'll employ your great strengths in storytelling to present your vision and content rationale in a compelling, convincing manner to the wider team and leadership.

If you are motivated by complex challenges and want to build the future of ecommerce, a Design role at our blue-chip client could be what you've been looking for.

Help them identify, define, and implement solutions that go beyond words and integrate seamlessly into the lives of their partners and associates.

You'll sweep us off our feet if you have

• A demonstrated track record working cross-functionally, shipping successful product copy in a fast-paced environment.
• Experience facilitating workshops and aligning stakeholders through the use of sound rationale - finding opportunities to bring out the best in people and flex to the needs of the program by refining the messaging.
• A deep appreciation for systems thinking and a keen understanding of information architecture, both from a design and content lens.
• A positive mindset with a penchant for puzzles - you're nimble and understand innately what 'less is more' means to the user.
• The ability to produce great work in short timeframes, multi-task across different projects and platforms, and adapt to the ever-changing priorities of the business.
• The energy and empathy to motivate and support teams and partners.
• A knack for leading by doing, inspiring, coaching, and contributing to the design org's culture.

You'll make an impact by :

• Crafting the strategic vision for your discipline, then delivering a solution with cogent, on-brand product copy.
• Solving complex problems with curiosity and openness.
• Leading by doing, inspiring, coaching, and contributing to the design org's culture.
• Collaborating seamlessly and flexibly with cross-functional partners to drive best-in-class thinking from all parts of the organization.
• Proactively soliciting, leveraging, and sharing design research, competitive analysis, relevant metrics / KPIs to deliver strategic, engaging, impactful communications.
• Thinking holistically through the entire ecosystem of end users and competitors.

Preferred qualifications :

• Degree in Communications, Journalism, Digital Design, or similar.
• 8+ years of experience in UX content strategy / design (not product marketing).
• 3+ years as a people manager.
• A portfolio with UX case studies showcasing your craft, impact, and collaborative process.
• Experience participating in peer reviews and working within a crit culture.

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