Requisition ID : 841816
Store # : 000767 LensCrafters
Position : Full-Time
Total Rewards :
At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
GENERAL FUNCTION
The Assistant Manager ensures the delivery of the Target Optical Way and the Guest Experience. The successful employee will demonstrates leadership competencies such as clear communication, team building, thinking critically, collaboration, and driving results while styling our guests.
MAJOR DUTIES & RESPONSIBILITIES
- Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.
- Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.
- Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.
- Provides floor leadership to ensure that guests will receive a best in class experience by providing guidance and direction to team members.
- Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.
- Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.
- Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).
- Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.
- Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.
- Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
- Models the Target Optical Personal Style Dress Code.
BASIC QUALIFICATIONS
- Bachelor’s Degree or equivalent
- ABO Certified (Preferred)
- 2+ years retail or customer service experience
- Selling Skills
- Self-Motivated
- Selection and Recruitment
- Critical Thinking
- Collaborative
- Accountable to Results
- Coach and Develop Others
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