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Patient Care Representative II

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Patient Care Representative II.Key Responsibilities : Resolve outstanding balances and issues with patients through outbound and inbound callsSecure payment arrangements on balances owed and review accounts for external agency placementProvide 24-hour customer service, handle patient complaints, and assist with financial assistanceRequired Qualifications : 3-5 years of Orthofix customer service or 2-4 years of medical collections experience preferredComprehensive understanding of patient benefits and insurance carrier explanation of benefitsStrong exhibited performance in cash collections and professionally overcoming objectionsGood judgment and decision-making ability affecting revenueStrong computer and typing skills in a Windows environment

17 days ago
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