Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH!
Bilingual Parts Customer Service Representative
Job Type : Contract to Hire (3-4 months to start)
Location : Fully onsite in Hilliard, Ohio 43228
Pay : $19 / hour
Schedule : Monday to Friday from 8 : 30AM to 5PM
Start Date : TBD
Candidates must be fluent in English and Spanish
ESSENTIAL FUNCTIONS
- Provide excellent customer service via phone and online correspondence
- Answer customer inquiries on repairs and unit services
- Identify parts via part breakdown or customer descriptions
- Learn and address customer issues with small engines and generators
- Process Warranty claims and customer orders
- Document customer issues and follow up with customers as needed.
REQUIRED EDUCATION AND EXPERIENCE
- High School diploma or equivalent
- 1-2 years of call center or inbound call experience
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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